El1 Change Manager

About the role

The Australian Financial Security Authority (AFSA) is responsible for managing the application of bankruptcy and personal property securities laws through the delivery of high-quality personal insolvency and trustee, regulation and enforcement, and personal property securities services. 

The Corporate Services Division is responsible for delivering a range of business and enabling services that support the Australian Financial Security Authority purpose through partnering with business divisions that regulate Australia’s personal insolvency and personal property securities programs. The Division provides professional services and leadership that promotes the efficient and effective operations of the agency whilst ensuring compliance with commonwealth legislation, polices and guidelines and promoting integrity, accountability and transparency.

Purpose of the Position

The Change Manager will work alongside Directors and SES to provide strategic advice and guidance on change management activities, directed at supporting business to achieve organisational outcomes. These roles will be responsible for continuing to embed AFSA’s Change Management Framework and practices and increase change management capability across the workforce.

Key accountabilities

• Support strategic decision making of senior leaders, by providing strategic change advice and data driven insights on transformation activities. This is achieved through establishing and maintaining partnerships with internal stakeholders, and being a conduit of business insights to the Enterprise Portfolio Management Office to shape transformation initiatives that are responsive to business needs.
• Provide advice to senior leaders, project teams and people leaders on the AFSA change management framework and align advice to AFSA’s legal and policy framework and strategic direction, embedding change management practices across AFSA.
• Deliver transformation coaching to people leaders as required to engage and influence leaders through the transformation journey. This includes identifying required interventions, opportunities for capability development and embedding behavioural change supported by the Capability Framework.
• Advise and coach managers to enact their leadership and management responsibilities, building the capability of future AFSA leaders.
• Deliver Prosci change training to staff and leaders to support AFSA’s learning and development objectives.
• The Assistant Director role may lead a team through:

o Establishing clear work expectations, systems and processes

o Encouraging and supporting ongoing capability development opportunities

o Providing regular, timely feedback

o Identifying opportunities to enhance team performance in an environment of collaboration, continuous improvement and change

o Aligning to clear customer service-related outcomes and expectations

All duties will be performed in accordance with:

• the APS Values, Code of Conduct and Employment Principles.
• WHS obligations, taking responsibility for own health and safety and that of others.
• AFSA’s risk management framework and relevant legislation, including guiding others to identify and mitigate foreseeable risks.

Skills and Capabilities

• Engages people to build productive working relationships
• Acts with honesty, integrity and respect in dealings with others.
• Is willing and able to understand others' perspectives.
• Sets and manages expectations to achieve positive outcomes.

Collaborates internally and externally

• Embraces a diversity of people and opinions and facilitates an environment for the open exchange of ideas.
• Actively seeks different perspectives, experiences and techniques from a broad spectrum of sources, when analysing complex problems.
• Actively engages externally to build strong relationships as a trusted partner to design and deliver appropriate and effective policy, regulation and/or programs.

Uses information to make evidence-based decisions

• Researches, identifies and integrates relevant evidence towards finding solutions to the problem.
• Provides unbiased, comprehensive and accurate advice to others.
• Uses past experience and organisational/environmental awareness to analyse what information is important and how it should be used in the decision-making process.

Shapes strategic direction

• Has a macro view and looks beyond the boundaries of own responsibilities to the team, AFSA, the APS and industry and the broader community.
• Represents and advocates the agency’s position in a professional and specialist context.
• Keeps the end user in mind to shape program outcomes to meet needs.

Drives innovation and continuous improvement

• Constructively challenges and questions status quo with a view to continually improving the way we work.
• Explores and works with new ideas that will benefit our stakeholders.
• Effectively manages contracts and projects
• Plans, procures, and prepares projects, programs, contracts and/or cases in a timely and accurate manner.
• Engages effectively with stakeholders to negotiate, develop and implement projects, programs, contracts and/or cases.
• Demonstrates fiscal responsibility to interpret documentation, legislation and/or business requirements to successfully meet obligations and expectations.
• Manages and assesses stakeholder needs, mitigates risks and builds stakeholder relationships.

Engages effectively with risk

• Ensures compliance with all legislative and policy requirements to mitigate risk.
• Challenges assumptions and explores possibilities to take calculated risks.
• Consistently demonstrates a proactive and responsible attitude towards the identification and management of risk.

Qualifications

• A tertiary qualification in a relevant field of study or extensive experience in change management or related discipline is highly desirable.
• Min 2+ years demonstrated experience delivering targeted change management activities.
• Practitioner certification with Prosci is highly desired.

Why AFSA? 

You will enjoy excellent conditions including:

• generous superannuation (15.4%).
• hybrid working environment. 
• a modern work environment.

We are a workplace committed to providing an environment that values diversity and supports staff to reach their full potential. 

We encourage applications from Indigenous Australians, people from culturally diverse backgrounds and people with disabilities. 

At AFSA we encourage every employee to balance their family commitments and personal interests with flexible working options.

Eligibility:

Please note that this opportunity is open only to Australian Citizens.

The successful applicant must have or be willing to undergo and maintain a security clearance to the level of Baseline Vetting as a condition of employment.

To satisfy character requirements all AFSA employees must undergo a police records check.

Where a person has received a redundancy benefit from APS agency employment and their corresponding redundancy benefit period has not expired, they may be ineligible for employment.

How to apply? 

The closing date for this position is 11:59PM AEST, Tuesday 23 April 2024.

Applications for this vacancy are submitted online through the AFSA careers portal.

If accessing the AFSA careers portal for the first time you will need to register. You will receive a confirmation email with a link to confirm your registration. Make sure to check your Junk folder if you don't see this email in your Inbox. Please note that the registration process only needs to be completed one.

Once you have confirmed your registration, to complete your application, you need to:

• Click the 'Apply' button below which will open the AFSA careers portal.
• Provide evidence in the education/qualifications section of your application, if applicable  
• Complete a short questionnaire (mandatory).
• Attach your resume and statement of claims (cover letter 1-pages) addressing the skills and capabilities and required qualifications, accreditations, and experience outlined in the position description (mandatory)
• Provide the full name, employer, and contact details of at least two referees, one of which must be your current or most recent manager.
• Ensure that all mandatory fields (marked with a red banner) are completed.

Applicants who fail to provide the above requested information, will not be assessed by the selection panel.