Engagement Officer

About Us 

Maitland City Council is a diverse and dynamic organisation in a rapidly growing LGA. We are going through an exciting period of change, with a focus on providing progressive services through exceptional customer experience. Working from our modern, architecturally designed and recognised Maitland Administration Centre, we are looking to add an Engagement Officer to our skilled and experienced team who, through their work positively impact our community.   About the Role 

This newly created role focuses on developing and delivering Council’s Communication and Engagement Strategy. As our Engagement Officer, you will advise and support the delivery of best practice community engagement activities across all areas of Council.  

You will develop, design and coordinate engagement activities, including but not limited to focus groups, workshops, social media initiatives and online engagement tools to establish an ongoing conversation with the community and ensure Council aligns community priorities with corporate goals. 

By analysing and interpreting engagement outcomes data, you will identify emerging trends in community engagement, provide high quality feedback and advice to the Strategic Engagement Officer and internal teams, and generate reports for Council to support their future community engagement planning.  

About You 

To be successful in this role, you will possess tertiary qualifications in community engagement, business, social sciences, communications or a related discipline, or an equivalent combination of contemporary experience and/or education/training. 

You will have contemporary industry knowledge and experience in ongoing community/stakeholder engagement techniques, including face to face, online and social media, and a demonstrated ability to foster and create positive partnerships with key stakeholders, groups and community members.  

Additionally, you will have demonstrated experience in monitoring and interpreting data from a range of engagement sources and have excellent written and verbal communication skills, including the ability to write strategies, and plan and prepare content effectively to engage and influence a range of community and Council stakeholders. 

Benefits 

This is a permanent fulltime role working 35 hours per week with a base salary ranging from $79,017 - $87,709 per year based on demonstrated competencies + 11% p.a superannuation.  

Council also offers a range of other benefits for its employees, including: 

• Flexible work arrangements  

• Beautiful office spaces with modern facilities.  

• Ongoing training and development. 

• A range of health and wellbeing initiatives including Fitness Passport. 

• Paid Parental Leave  

• Generous leave entitlements including long service leave after five years. 

Questions?  If after reading the role charter you have any questions, please contact Elizabeth Hill Strategic Engagement Officer on 0448 624 ***. 

To Apply To apply for this opportunity, please click ‘Apply Now’ and submit your resume and cover letter.  Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.  Applications close: Sunday 26 May 2024  

What happens next? 

Once applications close, we will review all candidates’ details against the role requirements and will be in touch with you to advise the status of your application. 

Diversity, Equity, and Inclusion  Maitland City Council provides an inclusive, supportive workplace that reflects the diverse community we serve. We support equal opportunities for all employees and encourage applications from people from all cultures, nationalities, and abilities. We believe all employees have the right to feel valued, respected, and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we can meet your needs.