Engagement Officer

Engagement officer Aged Care Services | Aged Care Closing date: 02/03/2024 Job Description When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community.

As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive. About the role

This role as an Engagement Officer supports our Home Care team at Currambine by: Working with the Home Care Team Lead and Coordinators to identify target clients across all Home Care programs. Attending client homes for face-to-face visits to discuss services, when required. Liaising with the Home Care Coordinators to handover documentation for sign ups.

Engaging in effective stakeholder communications using the appropriate communication channels to promote Home Care services. Managing the engagement mailbox and ensure queries are responded to in a timely manner. Attending relevant sector expos and events.

Conducting phone call and other engagement activities with potential clients. Monitoring the MercyCare CHSP database and engaging with clients to convert eligible clients to MercyCare HCP. Undertaking additional duties as required by the Manager or Team Lead of Home Care.

If this sounds like you, please join us to share your knowledge of aged care services and a passion for supporting people through life’s journey. About you You’ll share our values and want to make a difference in the…