Events Administrator

About Bankstown Sports Club

Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 170,000, employing over 580 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.

Bankstown Sports is a one-stop destination for all.  Our venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings across Italian, Asian, and middle eastern cuisines, just to name a few.  The Group operates six clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds along with a commercial office tower. 

About the Role 

We are looking for an extraordinary, enthusiastic and highly motivated Events Administrator that is inspired to create a unique and memorable guest experience. The position will suit someone who is currently looking to develop and gain further experience & prides in delivering superior customer service at all times! Reporting to the Events Manager, you will be responsible for assisting the Events team with promoting, scheduling and administration of social events, seminars and conferences for Bankstown Sports.

Responsibilities included:

• Be first point of contact for events enquiries through phone, website and email queries
• Provide accurate costings in a high volume environment and process customer transactions and bookings
• Utilise the EventPro system to automate information in a central source
• Understand the technical aspects of event delivery and assist in providing advice to the Events team
• Build reliable relationships internally and externally with customer, suppliers and stakeholders
• Recommend best-in-class service approaches
• Assist Events team in the theming and set up of Events
• Ensure all data in EventPro is up-to-date and accurate
• Effectively manage large volumes of event queries
• Demonstrate Bankstown Sports core and Culture values
• Ensure compliance with Bankstown Sports Code of Conduct, all internal policies and procedures and relevant statutory and regulatory requirements

Essential Criteria:

•  Tertiary qualifications in events management or working towards
•  Minimum 2 years’ experience in events or food and beverage
•  Ability to quickly establish relationships via phone, email and face to face
•  Ability to manage large volumes of enquiries and bookings
•  Knowledge of WHS principles
• Commitment to a high standard of service and customer focus

Why do you want this role?

•  Be a part of a culture that celebrates the team success, where we help others to succeed and are driven to find a way to make our challenges work for us.
• New opportunities to challenge yourself with and grow in your career along with coaching from our talented organisational leaders
• Ongoing in-person, on-the-job, and online opportunities to stretch yourself and continue your growth
• Parking - free, secure underground car parking (plus a discount on car washes)
• Rewards & Recognition – We acknowledge the hard work of our people and like to reward accordingly
• Daily Meal Allowance to be used in our venues on food

If this sounds like your next opportunity then APPLY NOW!