Events Manager

Shangri-La Sydney is seeking for a passionate and experienced Events Manager to join our team. As an integral part of Shangri-La, you will oversee and direct all aspects of driving and managing all social type events, including but not limited to weddings, charities, special events, formals, product launches, and outside caterers. You will handle all aspects of driving, negotiating and coordinating the process of events for all function rooms. 

Responsibilities:

• Follow the catering sales action plan related to the respective social catering market segments outlined in the Marketing Plan.
• Closely monitor account revenue and production in specific areas.
• Maximise up-selling opportunities whenever possible and follow the hotel's guidelines, methods, and tools.
• Take ownership in achieving personal catering goals the Director of Events Management sets.
• Work closely with the Director of Events Management to maximize catering revenue through effective space management.
• Provides support to all promotional events.
• Proactively source new social events.
• Is familiar with all function room layouts, set up, and all other Restaurant products (Food & Beverage); has a thorough knowledge of all hotel services and facilities and their hours of operation.
• Must be fully informed of daily hotel functions, groups, conventions, and tours.
• Maintain constant communication with clients and operational departments.
• Maintain maximum presence and exposure at the beginning of an event.

Qualifications:

• Experience in banquet, restaurant and/or hotel environment
• Same or one position lower at a comparable organisation.
• Computer, Database Management, Micros, Opera, Delphi
• Hospitality Certificate or Diploma
• Software Packages Microsoft Office