Executive Assistant

The Role:

We have an exciting opportunity for an Executive Assistant to join our Team. This is an ongoing role, with the successful candidate working 4-5 days per week (>25 hours per week, Part-time or full-time available). At Icaria Health, culture is everything and our Icarians are amazing! Hence, we focus on the person we are employing and therefore the work hours can be built around the successful candidate.

The Executive Assistant (EA) works to support the role of the Executive by attending to the day-to-day functions of the executive role. The EA has the overarching responsibility of coordinating and managing the central email and intake for Icaria Health, maintaining Icaria’s online platforms, assist the executive to manage Human Resources for all of Icaria Health and assist the Administration Team Leader in the management of the Administration team. 

About Us:

Icaria Health provides allied health services (Physiotherapy, Occupational Therapy, Speech Pathology, Exercise Physiology, and Dietetics) to the aged care, community, disability, and commercial sectors of The Border region. Icaria Health is locally owned and operated and is currently certified by Great WorkPlaces Australia as a Great Place to Work! The Great WorkPlaces survey revealed 100% of Icarians are proud to work at Icaria, feel good about our community contribution and believe they are offered opportunities to develop themselves.

We have an Adult Therapy Team and a Paediatric Therapy Team based in Albury-Wodonga. We pride ourselves on exceptional service focused on individual need. We are progressive and are always looking to find better ways to provide therapy and care. Our therapists assist people to be healthier and active for longer by increasing independence and enhancing social participation in activities our clientele want or need to do. We do this through the application of our core values: 

INTEGRITY, CARING, ACCESSIBILITY, RESPECT, INNOVATION, AMBITION.

www.icariahealth.com.au

Role Objectives

1. Ensure that all members of the Icarian Team are having a great experience.
2. Ensure that our clients and key stakeholders have a great intake experience.
3. Collaborate kindly and efficiently with Icarians, including therapists, the administration team and the management team.
4. Contribute to Icaria Health’s organisational growth, reputation and business development.
5. Contribute to retaining culturally aligned allied health professionals and administration team members.

Core Responsibilities

1. Communication: Review, prioritise, and respond to external enquiries, to ensure a smooth intake process.
2. Leadership: ensure 1-1 meetings are supportive and engaging, and focused on professional, career and personal goals.
3. Leadership: support the Administration Team Leader in the delegation of Tasks and backfill of duties related to the Administration Team Leader position.
4. Documentation: staff contracts, compliance, and requested flexible working arrangements and leave requests are actioned and documented weekly.
5. Accountability: Ensure Icarians are having a great experience at work.
6. Online Platforms: Ensure that Icaria Health’s social media pages and website are updated. 
7. Growth: promote a growth culture, by overseeing the administration team’s professional development programs and driving staff retention.

General Responsibilities

1. Assist the Directors and Operations Manager as requested.
2. Assist the Directors and Operations Manager to seamlessly coordinate all on-site activities.
3. Action and keep records related to client engagement, intake, feedback and enquiries.
4. Communication: communicate kindly and effectively with Icarians and community members.
5. Provide general support to visitors and callers.
6. Maintain working relationships with key external stakeholders. 
7. Drive Icarian culture in partnership with Key Management Personnel.
8. Consistently demonstrate a commitment to quality standards, proactively identifying needs for improvement and showing initiative in meeting these improvement needs. 

 Benefits and Perks:

• With over 50 Icarians, you will be helping lead the border's biggest and most experienced private team of therapists.
• Work in a brand new custom-built buildings in central Albury.
• Work phone and laptop provided.
• Above award pay rates.
• Generous individual external Professional Development budget and internal Professional Development Programs.
• No evening or weekend work and flexible work arrangements to suit individual needs - great work-life balance!
• Open door policy to the Directors.
• Access to Employee Assistance Program.

Essential Selection Criteria:

1. Proven ability to drive a positive team environment and team culture.
2. Proven ability to support, mentor, direct and manage individual and team performance.
3. Exceptional organisational skills and the ability to manage competing demands. 
4. Willingness to contribute to the growth and development of Icaria Health services.

Desirable Selection Criteria:

1. Experience in Leadership and/or Management.
2. Experience in managing compliance and/or human resources.
3. Post-Graduate qualifications in Leadership and/or Management.
4. Experience in managing social media and website platforms for businesses.

CONTACT:

Contact us today for a fully confidential discussion and to obtain a position description. 

Peter Sirr (Director): M: 0411 102 ***; E: **********@icariahealth.com.au

APPLICATION PROCESS:

All applications are to be submitted via email to Peter Sirr at **********@icariahealth.com.au. Please include in your application:

• A cover letter.
• 1-2 pages addressing the selection criteria.
• Your resume, including your latest manager and at least one (1) other professional referee.

***** APPLICATIONS CLOSE FRIDAY 15th MARCH AT 12.00PM *****

We may choose to interview (and hire) applicants prior to the closing date. Don't delay getting in touch, so that you can get to know our team and put your application in.