Address
Form of workYour role as a Sunco Motors Service Advisor, will be to act as the channel between our Customers and our Service department. Each day will bring new challenges, and success. The role will be what you make of it.
This is your perfect opportunity to apply yourself to a full-time role, in the beautiful Sunshine Coast.
Key Responsibilities of the Role
- Actively listening to our Customers - Gathering and providing clear information for the Technicians
- Quoting Customers on vehicle services and repairs
- Proactively communicate to Customers and not "wait until they call"
- Upselling beneficial products and services based on the Customer's needs
- Daily Administration tasks including processing repair orders, invoices, payments and actioning warranty claims
- Nurture our existing, loyal Customer Base and develop new Customer relationships through an "Industry Best' Customer experience
About You
- Previous experience as a Service Advisor essential
- Reliable and committed to a full-time position
- Available 0730am - 1730pm Monday to Friday
- Administration experience and excellent computer skills
- Comfortable with the uncomfortable conversations
- Understands Targets, KPI's and industry measures
- Knows how to connect with people and appreciates what a “Quality Customer Service Experience” truly means
- Pride in presentation
- Able to survive and thrive in a fast-paced, high-pressure environment
- Solution focused with excellent time management skills
- Complaint management skills
- Follows a proactive, not reactive approach
- Organised with the ability to multi-task
- A problem solver who is able to prioritise
- Dealership experience beneficial
- DMS experience beneficial
The Benefits
- Payroll processed weekly
- Progression: WEEKLY Commissions paid on additional product and service sales
- Progression: MONTHLY CSI Bonuses paid on achieving set targets
- No Weekend work!
We offer modern facilities, and a highly experienced management team to support you in your career.
NB: Only shortlisted Applicants will be contacted
If this role is ticking all your boxes and you want to be a part of our award-winning team, please click APPLY NOW or send your Resume and Cover Letter to **@suncomotors.com.au
The Sunco Motors Group is a family-owned business successfully operating multi-award-winning dealerships, who have been servicing the motoring needs of Sunshine Coast residents for 3 decades. We have since grown to include Hervey Bay, Maryborough, and Kingaroy.
Sunco Motors Group:
- Is an Equal Opportunity Employer
- Provides a Smoke Free Environment
