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SalaryA Global Leader in Commercial Realty has a rare position available to join an established, talented team. Your new company A Global Leader in Commercial Realty has a rare position available to join an established, talented team. This is ideal for an enthusiastic starter who would like to join a company that has the capacity to advance their staff through their large property /facility management brand. Your new roleServe as the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to workplace services
Execute experience services in compliance with service level agreements, standard processes, and local laws and regulations
Conduct routine walkthroughs and assessments to ensure service delivery compliance and performance metrics
Support data collection, analysis, and reporting to align with client goals and objectives
Continually strive to improve experience service performance
Collaborate within the account team to deliver experience services across all business lines
Assist with managing third-party vendor relationships and service partners
Build and maintain meaningful relationships with client employees and guests
Be actively engaged and visible in the workplace, spending time welcoming employees and ensuring workspace areas are maintained
Respond to requests and issues within one day, providing personal follow-up to client employees
Identify and escalate potential risks to ensure operational continuity and security
Contribute to a culture of continuous improvement and innovationWhat you'll need to succeedExceptional customer service skills and a passion for hospitality
Ability to manage multiple priorities and deliver results in a fast-paced environment
Highly collaborative with strong interpersonal skills and a track record of excellent customer service
Strong prioritization and time management skills
Ability to work effectively with diverse teams
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook)What you'll get in return You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.Attractive Hourly Rate
Employee Benefits and Packages
Paid Volunteering Days
Much more...What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.
