Facilities Coordinator

Facilities Coordinator

Sydney

About the Business

Urban Rest is a fast-growing challenger in the serviced apartment and corporate housing space with properties across most major Australian capital cities and recent market entry to Europe with expansion in Dublin and Ireland. We are a technology enabled business disrupting a stagnant sector with a unique focus on traveller well-being and sustainability. We have experienced rapid growth, strong customer loyalty and success over the last five years since launch and are now going through a period of scaling the business in various locations across ANZ and Europe, offering the chance to join a growing business at a pivotal stage of growth.

About the Role

We're looking for an operationally-focused individual, who is a high-achiever, energetic, detail-oriented, organised, passionate about hospitality, and an excellent communicator to join our team. The Facilities Coordinator at Urban Rest is responsible for supporting the Operations team that delivers a flawless guest experience. A successful candidate would be a force for good, who learns quickly, teaches thoroughly, and keeps all stakeholders happy and engaged while not afraid of getting their hands dirty. This is a great role for someone experienced in the maintenance area looking to act in a key role within an Operations team that enjoys digging into and solving facility mysteries across multiple trades and building types.

Responsibilities

• Conduct basic maintenance tasks using hand tools such as assembling furniture, hanging artwork and minor ad-hoc jobs
• Hands on experience - solutions focused methodical approach to solving day-to-day maintenance items and those more challenging problems across multiple disciplines such as plumbing, appliance troubleshooting, access hardware and everything in between
• Carry out regular property inspections/audits across Sydney ensuring our properties are operating and performing their best
• Coordinate a preventative maintenance plan including coordinating periodic maintenance of electrical, HVAC, plumbing and other building or room equipment
• Source parts/materials and maintain inventory levels applicable to service associated apartments/rooms
• Manage onsite contractor(s) ensuring, meeting onsite, monitoring work and performance and ensuring repairs/works are carried out to to a stringent quality to meet safety and service standards of Urban Rest (UR)
• Comprise and execute contractor onboarding and induction to where applicable across our network of apartments/rooms
• Assist third parties with access requests
• Liaising with building Landlords and Property Managers
• Travel to various buildings/cities as required to complete necessary fixes/repairs or inspections
• Assist with projects or other specialized work as reasonably directed by management
• Ensure contractors are adequately trained or have the necessary certifications to complete works to a high standard
• Ensuring efficient repair schedules and reviewing repair cost estimates for approval by management
• Prioritizing maintenance and repairs of company equipment where required
• Where relevant (hotel style properties) ensure adequate legionella testing (where applicable) is conducted and reported
• Regularly inspect equipment in associated buildings (e.g Rheem hot water systems “The Sarah Hotel”), ensuring adequate servicing and temperatures
• Arrange and record battery replacements in associated equipment for guest access, Door lock systems, digital lock boxes or the like
• Maintain dedicated warehouse space / caddy and equipment storage areas to be safe
• Adhere to relevant safe work practices, WH&S and report potential risks for review.
• Complete stocktake of maintenance inventory on hand (SOH) ensuring adequate inventory within stock management system
• Ad Hoc tasks requested from time to time by management

What We Look For

• Previous experience in a coordinator/administration role working in the property/facilities/construction/maintenance field(s)
• A proven track record of prioritising tasks in order to meet tight deadlines- you will be working independently 70% of the time and therefore must be skilled in managing your own time
• High school diploma or equivalent
• Excellent written and oral communication skills, including the ability to identify and convey critical information to stakeholders quickly and precisely
• Basic understanding of mechanical, electrical, plumbing, and HVAC systems
• A perfectionist that obsesses over all the details
• Ability to take the initiative and problem solve independently
• Professional demeanour and strong ability to establish positive relationships with others
• Valid Australian drivers licence, comfortable driving a work van
• Strong ability to multitask
• Comfortable working with multiple groups within the business
• A background in construction, hospitality, residential or operations preferred

Benefits and Perks

• Salary package of $65, 000 - $70, 000 plus superannuation
• Ability to work Sunday through Thursday, flexibility to amend your schedule occasionally during peak operational projects
• Discounted stays at Urban Rest properties
• A fantastic work culture that is fun, friendly, and collaborative
• As the company grows, this role will provide plenty of room for career growth and progression
• Dog friendly office in Surry Hills, close to public transport

How to Apply

Please submit your application by including an up-to-date resume with relevant skills and experience alongside a cover letter addressing how you meet the criteria and your interest in the role.

We look forward to hearing from you!

https://www.stayurbanrest.com