Job description
Company :Hastings Deering (Australia) LtdAbout the RoleWe currently have an exceptional opportunity for a Field Delivery Support Team Leader to join our Technology Delivery team. Reporting to the Technology Delivery Manager, this role primarily exists to coordinate End to End service process, coordinating resources to achieve customer’s scope of work, leading and managing a high performing team and supporting them to achieve success.In this role, your key responsibilities will include Lead the Service Support Team to ensure compliance to Business system (AX), Safety, Quality and Contractor management systems processes.Lead the Service Support Team of Technology service monthly WIP, Invoicing, Accruals and Forecasting as per Business KPI’s.Lead the Service Support Team with the creation of Training plans for techniciansLead the service Support Team in the creation of sales proposals and service quoting functions.Collaborate with the Technology Field Team leaders in providing a high quality, cost effective service that exceeds customer expectations and returns nil customer complaints.Participate in…
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