AddressWelcome to Abbott! We’re glad you’re here. We create better healthier lives every day at Abbott, and we invite you to be part our journey.
About us
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
The Field Sales Manager role is an excellent opportunity supporting our Structural Heart division.
Responsibilities
Sales Management
Recruit, retain and develop highly talented staff; motivate and engage employees to achieve set goals and objectives
Actively implement and execute on strategies to improve the sales force effectiveness of reports including, routine coaching of selling skills, review of business development plans and consistent performance feedback.
In conjunction with senior management, Sales Managers and field staff oversee and/or negotiate commercial deals, tenders and contracts with customers and stakeholders.
Work closely with Product Managers and senior management to roll out marketing strategies.
Develop relationships with key opinion leaders & customers to develop sales and business strategies in line with company strategies, fulfilling customer needs
Manage the administrative requirements including case coverage, staff leave and travel requests.
Territory Management
Achieve sales targets and increase market share for assigned territory
Actively implement and execute on sales force effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.
Utilise available sales analysis tools to assist in territory planning.
Develop relationships with and service key customer groups, identify and utilise key customer networks.
Utilise internal resources to assist servicing customers within your territory.
Maintain accurate customer profiles.
Maintain up to date product knowledge and actively participate in education programs.
Assist with product marketing and launches.
Provide market feedback on product and competitor activity.
Business Functions
Manage consignment stock requirements.
Attend to/comply with customer service and other administrative requirements within the required timeframe.
This role may require weekend responsibilities to fulfil your duties.
Attend company sales meetings and customer events as required.
Have a sound understanding of, and comply with, the industry (MTAA) the Abbott and Company Compliance requirements
Handle and document customer complaints according to Abbott ANZ Field Event Reporting Standard Operating Procedure.
Knowledge of and commitment to the requirements of the Abbott Quality Management System.
Knowledge of and commitment to Work, Health & Safety responsibilities.
Action any other customer complaints with relevant Abbott ANZ Business Unit.
Adhere to applicable Abbott / SJM ANZ Standard Operating Procedures.
Perform other related functions and responsibilities as directed by Manager.
Travel
Interstate and possibly international travel may be required to fulfil your duties.
Professional Knowledge, Skills & Qualifications
Industry Experience
Good understanding of the industry process and function; able to convincingly discuss the industry process and function with customers, as well as internal and external experts.
Selling Skills
Selling skills that include managing customer relationships, discovery of customer needs/requirements, follow up of sales leads, demonstrating the products, able to develop solutions and resolve problems, negotiating and closing the deal.
Qualifications
Tertiaryqualificationsinbiomedical/engineering/medicalscience/humanmovementorrelatedfield(Coronary Care Nursing/Cardiac Technician)
