Address
Form of work
SalaryFinance & Administration Officer
Permanent - Full Time (Flexible)
Band 5 - $76,910.62- $89,109.02 + super + RDO (RDO applicable for full time 38 hours per week only)
- Supportive and Friendly team environment where we value growth and development.
- Hybrid/flexible working arrangements and an emphasis on work/life balance
- Work in a dynamic and collaborative environment
Experience a versatile work setting that encompasses a hybrid work from home model and RDO (RDO applicable for 38-hour week only) and adaptable working hours.
If you’re adept at multitasking, thrive in a dynamic environment and are committed to upholding our Yarra Values in your everyday work, we invite you to bring your skills to our team.
Yarra City Council is a Dynamic and Progressive Organisation. We pride ourselves on diversity and continual development of staff. We aim to make a positive difference in people’s lives.
Key Responsibilities and Duties
To coordinate all financial related functions for the branch, including but not limited to customer related issues, direct debit collections, debt reduction, refunds, and daily cash reconciliations.
- Be responsible for membership account queries from a financial perspective.
- To respond to issues concerning direct debit billing, suspensions, cancellations, refunds and any special consideration requests.
- Follow through enquires and feedback from customers to ensure that a resolution has been achieved in relation to memberships requests and refunds.
- Coordinate the direct debit process on a fortnightly basis
- Coordinate the Direct Debit rejection process on a fortnightly basis and liaise with Finance Department.
- Implement approved protocols and procedures to follow up debtors and minimise levels of outstanding debt
- Communicate issues and problems to Business Support Team Leader in relation to membership and Administration procedures.
- Review and analyse daily end of shift reconciliation and provide feedback to the relative front of house Team Leaders in relation to daily cash up.
- Provide income reports on daily income to the Finance Department of the City of Yarra on a weekly basis.
- Provide financial analysis on discrepancies, refunds and rejections on a fortnightly basis.
- Provide fortnightly figures on direct debit income for memberships and swim school.
- Liaise with Finance Department of City of Yarra on banking issues, discrepancies and other Yarra Leisure financial issues including internal and external audits.
- Follow up with financial institutions regarding merchant issues and errors.
Yarra City Council is committed to being a and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
Essential Requirements
- National Police / Criminal History Check
- Working with Children / Working with Vulnerable People Check
Attachments
Application Instruction
For further information regarding this role, please contact Nada Delich on (03) 9205 5522 or see the attached position description for more information.
Applications close Thursday 21 March 2024 at 11:55pm
In your application, the selection panel will assess your CV against the technical skills, abilities, and qualifications of the Position Description as well as your separate responses to the individual Key Selection Criteria.
