Finance And Payroll Officer

An exciting opportunity is now available for a full-time Finance and Payroll Officer role within our Head Office in Kallangur.  Are you looking for an opportunity to join a professional, caring and inclusive business with a genuine interest in improving the lives of the individuals we support, whilst providing stability and development opportunities for our workers?

The Company:

Inclusive Support Service provides in-home support, community access and concierge services to individuals living with a disability. We put the needs of the participant at the forefront of all our activity to enable the individual to live a lifestyle of their choice and strive to provide the right staff to meet the individual’s care needs. Simply put, our aim is to provide a standard of care that we would want for our own families!

The Role:

We are expanding our management team to oversee the care needs of participants and support staff in the Greater Brisbane area.

Our people are the key to achieving our goals and being successful. The purpose of this role is to aid with developing and maintaining a strong workplace culture and effective Finance and Payroll functions. A Finance and Payroll Officer provides transactional finance services to the business, pay and conditions.

This role will involve closely working with an external Accountant and an external HR partner who can provide guidance and support at each stage of the process.

Duties will include but are not limited to:

• Provide Payroll advice and support on a wide range of HR and Payroll related matters including but not limited to policies, procedures, employment legislation, recruitment and selection, retention and change management.
• Facilitate regular and open employee communication (face-to-face, over the phone and via email) and actively encourage employees to discuss payroll issues/concerns in the workplace.
• Correctly process all staff payroll in accordance with applicable awards and standard accounting principles in a timely manner.
• Ensure appropriate approvals for timesheets, leave forms and expense reimbursement by each Manager/Supervisor.
• Finalise pay runs and upload payment batches to the bank or send to manager/finance where appropriate, including exporting of payroll journals on a weekly basis.
• Maintain and update systems and procedures to direct the collection, calculation and entering of payroll data.
• Work with the Management Team (including third-party vendors) to ensure security protocols are in place for payroll systems.
• Maintain awareness of payroll tax requirements and relevant laws associated with the processing of employee salaries and wages data, including payroll taxes and other required reporting.
• Ensure complete audit trails are maintained for all payroll processing.
• Create and maintain personnel records including pay rates and other personal details of employees in company systems and personnel files.
• Update and maintain leave records and entitlements for all employees in company system.
• Liaise with external bodies such as the Australian Taxation Office (ATO), superannuation companies and unions regarding membership return, completion of applications and general enquiries.
• Assist staff with general payroll related questions, leave accruals, wage deductions and other payroll related issues.
• Keep up to date on regulatory developments that affect payroll, e.g. award changes, taxation, internal NPYWC policies etc.
• Ensure all month-end payroll related reporting obligations are completed and submitted on time, including superannuation, union and child support payments.
• Qleave reporting 
• Conduct regular payroll reporting as required and assist with financial audits related to pay records and associated general ledger.
• Working with the Company Accountant to complete End of Year Reporting. 
• Working with Senior Management to conduct Salary Reviews/Assessments as required. 
• Undertake other duties as required by Management as directed and as instructed.

• Assist in the preparation of budgets, projects and financial tasks
• Manage records and receipts
• Reconcile transactions on a daily, monthly and yearly basis
• Review client roster and issues invoices
• Liaise with Team Supervisors/Management if invoices are not correct 
• Follow up with unpaid invoices if unpaid after 4 weeks
• Pay outstanding invoices
• Prepare balance invoice sheets/statements
• Process invoices and quotes using accounting software
• Provide customer services to clients, participants and staff via phone, email and face-to-face
• Identify issues and provide details to Senior Management to assist in resolving financial disputes raised by stakeholders and sales teams
• Act as a key point of contact for Finance/Accounts
• Monitor Inclusive Support Services accounts that are overseen by qualified accountants and executives
• Support qualified accountants with PAYG, payroll tax, BAS and GST within timeframes
• Support payroll team to process wages, superannuation and child support payments
• Support the Director with banking duties
• Work closely with Management 
• Undertake other duties as required and as instructed.

Undertake other duties as required by Management as directed and as instructed.

Requirements:

• 2 years experience in finance, accounting, accounting practices or relevant field
• Understanding of the NDIS funding model and SCHADS award (essential) 
• Experience with Xero Accounting Software is desirable
• Excellent communication skills including verbal, written and listening
• Demonstrated reliability, flexibility and a positive attitude
• Demonstrated staff management and leadership skills
• Ability to problem solve, think creatively and find innovative solutions
• Paid Blue Card
• Yellow Card / NDIS Worker Screening Clearance Card
• Australian Drivers Licence with own reliable vehicle and fully comprehensive car insurance
• Smartphone with internet access

Essential Skills:

• Willingness to promote a connected, collaborative, and positive work environment for all team members and contribute to the vision, mission, core values, and the guiding principles of the organisation
• Strong interpersonal skills including ability to influence, liaise, and negotiate clearly and concisely
• Excellent communication (verbal and written) and computer skills for the creation of reports, correspondence, and other documents
• Accomplish objectives effectively within time frames and carry out administrative duties within portfolio in an efficiently and timely manner
• Work autonomously, using initiative and good judgement to meet deadlines and work outcomes applying evidence-based decisions, analysing problems skillfully and using logic to reach conclusions
• Advanced skills in working with disadvantaged client groups with complex needs including Mental Health, trauma, alcohol and other drug abuse, family and Domestic Violence, finances, housing and legal matters.

Preferred Personal Attributes:

• Demonstrated ethical behaviour, and able to take responsibility for own actions/behaviours
• Build and maintain relationships based on trust and respect to grow positive team environments
• Act with integrity and professionalism always ensuring adherence to confidentiality requirements
• Ability to work effectively under pressure
• A proactive, positive and enthusiastic approach to learning and engaging within a team.

In return, we can offer:

• Full on the job training in a supportive environment, including ongoing support from our experienced and friendly Management Team.
• Learning & Development opportunities including free access to our online learning tools & programs.

If you are interested in joining our growing, dedicated and caring organisation, APPLY TODAY! Short-listed candidates will be contacted for an initial telephone interview.

We recognise the benefit of employing staff with a balance of professional and life skills. We are inclusive of Aboriginal and Torres Strait Islander people, Australian South Sea Islanders, people from culturally and linguistically diverse backgrounds, LGBTQI and people with a disability.

COVID-19 considerations:
The successful candidate will be required to be fully vaccinated and competent in Covid-safe industry practices (e.g. use of PPE, social distancing where necessary, etc.).