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SalaryDLA Piper understands that you’re building a future. Which is why we encourage you to reach your full potential. To explore the opportunities and choices that shape your individual career journey. Here, personal growth goes hand in hand with professional development.
That’s our commitment. This is your opportunity.
An exciting opportunity is currently available for an enthusiastic Front of House Coordinator to join our Property and Workplace team fulltime in Perth.
The Front of House Coordinator is responsible for supporting Front of House premises in accordance with the requests from the Partnership group and the Property & Workplace Manager.
This role is ideal for someone who is looking to begin their career in a progressive firm that offers a supportive working environment with a commitment to career development. Reporting to the Property and Workplace Manager, your primary responsibility will be to assist with reception, setting up meeting rooms, catering when required and attending to reception email inboxes.
We would like to hear from you if you are a dedicated business support professional who values the impact of first impressions in delivering an exceptional experience.
MAIN DUTIES AND RESPONSIBILITIES
Reception
- Meeting and greeting internal and external clients
- Assisting with client requests, whilst always displaying a high level of professionalism
- Work closely with the Business Development team on set ups for events ensuring all requests are met
- Ensure the meeting rooms are set up correctly and are tidy for all upcoming meetings with the necessary IT equipment in the room.
- Attend to and answer all emails sent to the Brisbane Reception inbox including (room bookings, video conferences / teleconferences, catering requests (liaising with catering staff) and preparing new starter induction packs)
- Proactively coordinate, record and maintain meeting room bookings and associated requirements
- Knowledgeable in meeting room capabilities and technologies and proactively assist to resolve queries and minor technical issues.
- Any responsibilities which may be required prior to Reception closure at 5 pm (e.g. switching off phones etc)
- Responsible for the coordination of the Front of House teams including Catering and IT services when required to ensure all clients meetings are of a high standard.
- Liaise with Property & Workplace manager to ensure that staffing and resource levels are appropriate to planned activities, service levels and available budget.
- Liaise with Property & Workplace staff to review room bookings on a regular basis in order to plan and allow sufficient time for room set-ups and breakdowns for events to occur as early as possible.
- Liaise with Property & Workplace, IT and Support staff regarding the organisational requirements for functions in accordance with instructions received from the staff member who booked or is hosting a meeting / event.
- Report of usage of rooms, and report and action defaults in Boardrooms
- Oversee all catering orders made by waitstaff to ensure budgets are kept and correct volumes are ordered
- Ensure client floor staff comply with relevant occupational health and safety requirements, and that the client floor is in a condition which is safe to clients and staff.
- Coordinate and attend operations and events meetings as required alongside the Property and Workplace Manager.
- Respond to all catering requests and room services in a timely manner, clarifying and confirming understanding of instructions where necessary
- Ensure staff kitchens are replenished daily with the required provisions as per the Opening Procedures
- Maintain cleanliness of the kitchen, including washing crockery, glassware and catering equipment and storing them away in a hygienic organised manner
- Follow the closing procedures to ensure the facilities are left in an organised and hygienic manner
- Ensure all rooms are cleared of used crockery, glassware and catering equipment, to the uniform standard in a timely manner.
- Assist with catering events such cocktail parties, boardroom lunches, staff drinks nights and the various office functions when required. Flexibility around hours may be required.
- IT Skills
- Strong literacy and numeracy skills- checking calculations around required set up for rooms and events
- Capability to determine your own priorities and to coordinate those in IT and Catering in providing an effective service and have the ability to make decisions and recommendations
- Dedicated to meeting the expectations and requirements of internal and external clients
- Strong problem solving skills
- Attention to detail
- A strong work ethic, taking initiative
- Ability to maintain confidentiality
- Understanding of professional services environment
- Interpersonal and strong communication skills
- Excellent organisational and time management skills
- Able to work under pressure
- Ability to be a team player and able to work autonomously
DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.
OUR VALUES
In everything we do connected with our People, our Clients and our Communities, we live by these values:
- Be Supportive - we are compassionate and inclusive, valuing diversity and acting thoughtfully
- Be Collaborative – we are proactive, passionate team players investing in our relationships
- Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
- Be Exceptional – we are strategic and driven, exceeding standards and expectations
At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone's voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.
Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that's why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people - however your talent is packaged, whatever your background or circumstance and regardless of how you identify.
HYBRID WORKING
We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.
PRE-ENGAGEMENT SCREENING
In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.
3983 | Australia | Perth
