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Form of workJoin our Exceptional Dental Team as a Front Office Coordinator at Strathpine Central Dental Centre!
Are you an experienced dental professional with a passion for delivering exceptional patient care? We have an exciting opportunity for a Front Office Coordinator to join our dedicated team at Strathpine Central Dental Centre. If you thrive in a fast-paced environment, possess outstanding organisational skills, and have previous dental experience, we want to hear from you!
As a Front Office Coordinator, you'll be the friendly face and voice of our dental practice. Your exceptional customer service skills, combined with your dental knowledge, will ensure that our patients receive a warm welcome and efficient support throughout their dental journey. You'll play a crucial role in ensuring the smooth operation of our practice and delivering an outstanding patient experience.
What You'll Do:
- Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
- Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
- Maintain accurate patient records, including updating personal information and treatment details.
- Handle patient inquiries, both in person and over the phone, providing exceptional customer service.
- Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
- Collaborate with the dental team to ensure seamless communication and workflow between the Front Office and clinical areas.
- Contribute to the overall cleanliness and organisation of the reception area and Front Office.
What You'll Bring:
- Previous dental experience. You should be familiar with dental terminology, procedures, and general dental practice operations.
- Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
- Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
- Strong computer skills, including experience with dental practice management software (e.g. Oasis).
- A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
- Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.
What We Offer:
- A supportive and collaborative team environment that values your contributions and fosters professional growth.
- Competitive remuneration and benefits package commensurate with your skills and experience.
- Ongoing training and professional development opportunities to enhance your dental knowledge and advance your career.
- State-of-the-art dental facilities and technology, providing you with the tools needed to excel.
- The opportunity to work with a diverse patient population, contributing to their oral health and overall well-being.
How to Apply:
If you're ready to take the next step in your dental career and join our outstanding team at Strathpine Central Dental Centre, we invite you to apply!
Shape smiles and create memorable patient experiences with us. Apply now and be a part of our exceptional dental practice!
Strathpine Central Dental Centre, proudly part of the Abano Healthcare Group
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.
