Front Office Coordinator

We are currently recruiting for multiple roles for our clinic, if you are an experienced Front Office Coordinator, we want to hear from you!

The Perfect Fit 

Are you looking for a workplace that prioritises ‘team’ and on-going learning opportunities, without the stress of internal competition. Here at Face Fit we believe our success is dependent upon our team's collective energy, dedication, happiness, and the contributions of all team members. We are passionate about celebrating our wins, supporting each other through challenges and aim to always have an attitude of gratitude. 

Face Fit is a family owned clinic based in Southport on the Gold Coast, offering Advanced Skin, Cosmetic Injectables and Naturopathic services. We opened our doors in 2017 and in 2020 expanded into our beautiful, modern clinic, complete with 4 spacious treatment rooms. We pride ourselves on the down to earth and relaxed vibe we have created for both our staff and patients. We take a natural approach to aesthetics, creating a personal bond with our clients and ensuring they have the perfect experience, every single time.

We are committed to providing our team with the tools to be the very best version of themselves both professionally and personally. We are passionate about education and upskilling,  always attending the latest training, team building events, as well as regular internal training sessions that allow us to learn from each other. 

The Role

The Front Office Coordinator will be responsible for managing patient inquiries and appointments, providing exceptional service and care to all patients, as well as providing administrative support to the Clinic Manager and ensuring the day runs smoothly for all clinic staff. This is a full-time on-site role located in Gold Coast, QLD. The role does include Thursday evenings and an alternate Saturday.

Skills required to succeed in the Role:

• Excellent communication skills and customer service experience
• Ability to multitask and manage time effectively
• Strong attention to detail
• Friendly and welcoming demeanour
• Proficiency in Microsoft Office Suite, Outlook and relevant computer applications
• Effective and Professional Written Communication Skills
• Ability to demonstrate initiative 
• Experience managing patient complaints
• Tidy and Organised (Reception is the first thing people see when they enter our Clinic and first impressions are important)
• Experience in Front Office or administrative roles
• Experience coordinating staff preferred, but not essential

*Industry specific experience is not required for this role, but a customer service background is essential.

Benefits of Working at Face Fit

• On-going training opportunities
• Above award wages
• Discounted Treatments and Products
• Paid Day's Leave on your Birthday
• Be part of a highly-skilled Multi-Disciplinary team including, Experienced Nurses, Dermal Therapists and a Naturopath.

Learn more about us at www.facefit.com.au, or check out our Google Reviews to see what our patients are saying about us!

We strive to create an environment where all employees feel valued, respected, and empowered to bring their authentic selves to work. If this sounds like the right opportunity for you, please apply with your resume and a brief cover letter telling us what makes you a good fit!

Please note: We will only be accepting applications that come through Seek. Please DO NOT contact the clinic directly. If you have any questions, you may email us at management@facefit.com.au. Applicants with less than 2 years relevant work experience need not apply.