Fund Accounting Senior Change Manager

At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business – a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and are the engines of new ideas. It’s our willingness to embrace the richness of our diverse teams, ideas and possibilities that drives our growth and progress.
What progress will you make?
We provide a full suite of Securities Services in more than 100 markets, including our proprietary network of over 60 branches and across 23 fund domiciles. Our solutions include custody, clearing, asset servicing, fund administration, ETF services, middle office, agency securities lending, collateral management, transfer agency, and fiduciary services..
We’re currently looking for a high caliber professional to join our team as a Fund Accounting Senior Manager within our Fund Services team. You'll provide strategic leadership and subject matter expertise to Citi’s operational functions/teams and will advocate for constant process improvement, continually seeking to achieve efficiency and risk reduction through adoption of technology solutions or the redesign of existing processes.
In this role, you’re expected to:
Work with the Head of Fund Accounting to design a clear and coherent vision of the clients operating models, the implementation road map, and a change management strategy.
Identify opportunities to implement process improvements and recommend system, service, and process enhancements including leading and evaluating system testing
Coordinate staff assignments to achieve optimal effectiveness through assessment of business requirements and staff skill sets and development needs
Build and maintain relationships with internal and external clients, and serve as point of escalation of complex customer issues
Work closely with Sales and CEs on client management and service improvement initiatives
Develop & design testing scenarios and test plans for changes that can be leveraged at later stages for other change activities.
Identify, define, and implement necessary changes to enable the team to perform to its optimum ability. Keeping track of the benefits and outcomes required.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
As a successful candidate, you’d ideally have the following skills and exposure:
6-10 years of relevant experience
Experience in Fund Accounting
Experience in accounting within financial services, strategic management, resource/expense management, and managing client relationships
Experience in managing operational delivery
Extensive knowledge of funds services and process
Demonstrated leadership and management skills
Ability to work in a team-oriented environment
Consistently demonstrates clear and concise written and verbal communication
Demonstrated Subject Matter Expert (SME) knowledge in related area
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Job Family Group: Operations - Transaction Services
Job Family: Fund Accounting
Time Type:
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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