General Manager Nsw

Client:
Our client is a renowned provider of industrial and construction machinery solutions globally. With a rich history spanning over a century, our client has established itself as a leader in the design, manufacture, and distribution of a wide range of equipment.  The company is known for its commitment to innovation, quality, and customer satisfaction, offering reliable and efficient solutions to meet the diverse needs of industries such as construction, agriculture, warehousing, and logistics.
Through extensive network of dealers and distributors, the business delivers exceptional products and support services to customers worldwide, helping them achieve their goals with confidence and reliability.
Role:
As the NSW General Manager, you will be instrumental in overseeing the operational and strategic facets of the company's activities across three significant branches in NSW. This senior leadership role is a high visibility role that works closely with the Managing Director to achieve growth targets, thereby offering tangible, long-term opportunity for career progression within the business. This position demands a dynamic individual with robust managerial skills, deep industry knowledge, and a strategic outlook to propel growth, guarantee operational excellence, and cultivate a culture of collaboration and customer satisfaction throughout all branches.
Key Responsibilities:
 

• Develop and manage budgets, forecasts, and financial plans for the NSW branches, ensuring alignment with overall company objectives and financial targets.
• Monitor financial performance against budget and KPIs, implement cost-control measures, and optimize revenue-generating opportunities to achieve profitability goals.
• Strive to achieve full absorption from a PNL standpoint, optimizing revenue streams and cost structures to achieve maximum profitability.

• Identify market trends, opportunities, and challenges to formulate effective business strategies and initiatives.
• Foster a culture of innovation, continuous improvement, and operational excellence within the branches.

• Oversee all operational activities within the NSW branches, including sales, service, parts, and administration, to ensure efficiency and effectiveness.
• Monitor and analyze key performance indicators (KPIs), financial metrics, and operational processes to identify areas for improvement and optimization.
• Implement policies, procedures, and best practices to enhance operational performance and ensure compliance with company standards and regulations.
• Work towards achieving full absorption from a PNL standpoint, optimizing revenue streams and cost structures to maximize profitability.

• Provide strong leadership and guidance to branch managers and their respective teams, fostering a collaborative and high-performance work environment.
• Recruit, train, mentor, and develop talent within the branches to build a skilled and motivated workforce capable of achieving business objectives.
• Promote a culture of employee engagement, empowerment, and accountability to drive individual and team success.

• Cultivate and maintain strong relationships with key customers, partners, and stakeholders to understand their needs, address concerns, and enhance customer satisfaction.
• Lead customer engagement initiatives, including sales meetings, product presentations, and service reviews, to drive customer loyalty and retention.
• Collaborate with sales and service teams to identify opportunities for business expansion, market penetration, and customer acquisition.

• Proven experience in a senior leadership role within the industrial equipment or machinery industry (either currently or previously managing 1 or more branches); strong track record of driving business growth, operational and financial excellence.