General Manager - Options For Community Living

Araluen is one of the biggest support services for adults with a disability in Melbourne’s north-east suburbs. Operations include:

• Day supports; Supported Independent Living; Support co-ordination services; and Chancez Café supported hospitality skills facility.

Our Vision:       Imagining and achieving better lives.

Our Mission:     Inspiring, empowering, and supporting people to have great lives!

Our Values:      People focus in our approach.

                          Integrity in all our interactions.

                          Passion for our work.

Working in collaboration with the Chief Executive, the General ManagerOptions for Community Living is responsible for the development, implementation, and ongoing evaluation of services provided to participants at Araluen. As an integral member of Executive Leadership Team, you will play a key role in the implementation of Araluen’s strategic plan and the development of quality participant driven services. It is considered imperative that in this leadership role the incumbent lives out Araluen’s commitment to values and behaviours.

The position leads and manages the delivery and development of Options for Community Living services, ensures they operate to budget, implements appropriate policies and procedures to meet the organisation’s objectives, and ensures required standards and legislative and compliance obligations, are met.

The position must exhibit and embrace alternative, imaginative person centred supports while ensuring each participant is empowered and encouraged to achieve their goals and dreams. This position is responsible for providing inspirational and collaborative leadership with a clear vision to staff that will motivate them to ensure that participants are supported to live and achieve their outcomes.

This role requires someone who is prepared to challenge the status quo and who is prepared to take measured risks to ensure the positive outcome for the participants who choose Araluen’s services. This will entail decisive and accountable decisions both internally and externally to ensure goals are achieved whilst ensuring financial viability within the organisation.

This role will lead by example to affirm the delivering of imaginative, considerate, caring, reliable supports at Araluen – where you are committed to uphold, advocate and deliver participants  human rights and to build trusting and respectful relationships with our participants, the people who are important to them and the communities in which they live.

This is a part-time/fulltime (0.8 – 1.0 EFT), 2-year fixed term contract.
 

Am I a good fit for this role?

• You are a person who seeks to inspire, empower, and support individuals.
• A demonstrated commitment to work collaboratively within teams to achieve common goals.
• You are able to develop and promote a culture of innovation and best practice in the provision of support.
• You maintain an up-to-date knowledge of industry changes and practices, especially with regard to the NDIS and best practice service provision.
• Have an excellent and up to date understanding of the NDIA/NDIS funding model and the NDIS practice standards.
• Demonstrate a commitment to high quality service delivery ensuring in a range of settings. 
• Demonstrate a commitment to uphold participants human rights, to promote choice and control and independence leading to quality outcomes.
• Have an understanding of and commitment to the current focus on the person-centred approach and future innovation and practices. 
• Ability to work flexible hours and agility to adapt and lead change in all environments.
• Minimum Cert IV Community Services (Disability Work) or equivalent qualifications (desirable) or extensive relevant experience

Your talents will include:

• Ability to identify, manage and lead change.
• Ability to Identify issues and trends and develop, propose, and apply solutions,
• Ability to develop new ideas and methods with a view to promoting continuous improvement in professional practice and the achievement of objectives and sustainable outcomes for participants.
• Decision-making, the exercise of judgment and delegated authority and the provision of expert advice.
• Ability to work independently, problem solve and demonstrate common sense. 
• Demonstrate effective organisational skills, including the ability to prioritise tasks. 
• Excellent communication skills as demonstrated through professional consultation, negotiation, and conflict resolution. 

Must haves:

While we value diversity and consider applications from people with different qualifications, experience and backgrounds, there are some mandatory requirements. Employment at Araluen is subject to a Working with Children Check and the NDIS Worker Screening Check. Araluen requires all employees to have had COVID-19 vaccination.

Is this role a good fit for me?
 

Our participants can’t achieve their goals without the right support. We value our people and invest in our workforce, so staff are well-placed and supported to meet their career and personal goals. Some of the benefits enjoyed by our staff include:

• Salary Packaging Benefits! Package up to $15,900 of your annual salary tax fee. Less tax = more take home pay for you.
• You can also use up to $2,650 of your pre-income to pay for entertainment expenses (meals, holiday accommodation etc) making your pay go even further.
• Employee Assistance Program: a free and confidential counselling service available to all staff and their immediate family members.
• Salary Benefits: an online buying portal offering a range of products and services at reduced prices 
• Encouraged, flexible and supported ongoing professional development that can be shaped by your own interests and goals.
• Salary and conditions will be based on qualifications and experience.

Apply or enquire:

Closing date for applications is COB Friday 9 February 2024

Got questions? Our People & Culture team will be happy to chat. Get in touch via email: ***********@araluen.org or call us on 1300 020 625 and speak to Belinda Papa, General Manager People & Culture.

At Araluen we value diversity and appreciate everyone’s strengths and lived experiences. We are an equal opportunity employer and committed to attracting and retaining a diverse workforce. We encourage applications from all people including Aboriginal and Torres Strait islanders, people from culturally and linguistically diverse (CALD) backgrounds and people with a disability.