AddressHighclere Hospitality is on the hunt for a General Manager for Charing Cross Hotel in Waverley.
As a group we constantly look at new ways of doing things - we are not the A typical ‘set & forget’ style of group. You will be listened to, you will be challenged, you will be rewarded in your day to day operations.
If you are a key swinging, clock watching staff member then our group is not for you. If you take pride in running a venue, enjoy seeing customers have fun & want to develop staff as well as your career then we are the group for you.
Successful candidates will have;
- Oversee all operational requirements of the business
- Lead a dynamic & motivated team
- Create & instill a culture of superior service
- Manage costs & drive revenue growth.
- Manage all aspects of TAB & the gaming room
- Manage budgets & interpret financial information in liaison with senior managers
- Deliver all HR requirements for a business. This includes, but is not limited to recruitment, performance evaluation of team, assistance with visas for staff when required and training staff to ensure they follow house policies.
- Oversee operations all bars and food service
- Managing administration aspects of the business
- Set policies and procedures at the venue in liaison with senior leaders
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
- Manage stock levels for the venue, in laison with the owner, bar manager, senior leaders and external parties to ensure against theft, misrecorded sales and overpouring of standard beverages.
- Work with senior leaders to constantly improve systems and search for efficiencies embracing available technology
Our perfect candidate is a confident and capable leader who knows how to get the best from their staff.
