Company Overview:
A leading privately owned hospitality group, renowned for its diverse and successful venues, is seeking to expand its senior management team with the recruitment of a Group Operations Manager. This presents an exceptional opportunity for an experienced professional to oversee the strategic growth and operational execution within a dynamic company structure. Backed by strong and professional ownership, this role offers a chance to influence the future trajectory of a prominent hospitality group.
Role Overview:
The Group Operations Manager, a pivotal position within the Senior Management team, will report directly to the company Directors. This role is crucial in steering new growth areas, enhancing return on investment (ROI), and driving operational strategies across the company's venues. The successful candidate will lead senior teams, develop and implement growth plans, and ensure the positive evolution of EBITDA.
Key Responsibilities:
Financial and Operational Analysis:
- Demonstated history in achieving financial growth & success in a similar business model.
- Analyse budgetary targets and audit financial and key business metrics.
- Develop annual plans to drive operational efficiency and effectiveness across people, processes, customer engagement, and performance.
- Oversee budgetary reporting, focusing on revenue, Return on Invested Capital (ROIC), and EBITDA metrics.
Strategic Development:
- Create and implement strategies to define marketing & promotional initiatives across different properties, concepts & offerings.
- Assess and integrate new technologies and operational enhancements to improve overall performance of the group or individual venues.
- Strong technical skills in hospitality software, such as POS systems.
Team Leadership:
- Lead and mentor senior management teams, fostering a positive and productive workplace culture.
- Ensure consistency and alignment across all brands and departments within the group.
- When required, ability to step in and manage assets hands on, in a variety of locations.
Ideal Candidate Profile:
- Demonstrated success in achieving financial goals and driving operational advancements within a medium-sized hospitality group, particularly in gaming and F&B operations.
- Exceptional communication skills, capable of effectively engaging with employees, management, and stakeholders at all levels.
- Broad experience across various departments including gaming, bars, food, accommodation, TAB, functions & events, marketing, business development and operational management.
- Proven ability to analyse data, develop strategies, and implement initiatives to improve business outcomes.
- Highly organised and detail-oriented to ensure consistency and excellence across all brands.
- Strong interpersonal skills with a track record of developing positive workplace cultures and management-level relationships.
This is an outstanding opportunity for a driven and strategic individual looking to make a significant impact within a Sydney, NSW based hospitality company. If you are ready for a challenging role that offers the chance to lead and grow within a thriving industry, we encourage you to apply.
Your application is important to us & will be treated with confidentiality. If you are unsure if this is the role for you but would like to have a conversation regardless of upcoming opportunities, feel free to reach out direct to ******@frontlinehospitality.com.au