The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.As our Guest Regulatory Information Administrator reporting to the Group Manager Responsible Gambling, you will play a pivotal part in administering guest-oriented business processes and practices, particularly in relation to Responsible Gambling.This role offers a unique opportunity to work within multiple areas of the business to support appropriate use and administration of processes related to regulatory obligations or The Star policy requirementsA few of your responsibilities:
- Conduct regular checks of new accounts created for excluded people to detect duplication and other data quality issues.
- Assist in identifying potential weaknesses in internal controls and business processes or respond to opportunities to align processes across the group.
- Assist the Patron Liaison Managers to maintain business processes and standards documents
- Assist in the administration of the Protect Database particularly in respect of The Responsible Gambling Persons of Interest register and Exclusions related registers
- Attention to detail as well as time management skills
- Tertiary qualification in that discipline or equivalent experience.
- Accreditation with Australasian Compliance Institute desirable.
- Previous compliance experience in a multi-purpose operational environment.
- Exposure to regulatory work environments.
- Extraordinary growth opportunities personally and professionally
- Flexible working arrangements
- Up to 30% discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services
- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Discounted parking + other transport options (dependent on property)
Applications close: 23 Jul 2024 E. Australia Standard Time