Guest Relations Coordinator

Job title
Guest Relations Coordinator (Sydney)
Your role
At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.
You'll be a part of our Business Operations team based in Sydney. In this role, you will work towards enhancing the reputation of the firm by providing excellent client service to the firm's clients, visitors, Partners and employees.
As a Guest Relations Coordinator in our Business Operations you will:

• Welcome and greet all visitors upon their arrival
• Communicate arrivals to the relevant members of the firm
• Promptly respond to calls from both the national switchboard and internal phone lines
• Coordinate and oversee the booking of conference rooms for firm events
• Liaise with appropriate colleagues (including IT, Facilities & Catering) regarding meeting room set ups and catering requirements for events
• Manage event billings to ensure correct costs are allocated
• Attend to other additional tasks as required, including providing coverage during busy periods for our Facilities and Catering teams.

Our Reception hours are Monday to Friday from 7.30am to 6pm. The successful candidate would be required to work the following two shifts on a fortnightly rotating roster: 7.30am – 3.45pm or 9.45am – 6pm, Monday to Friday.
About you
You will have:

• Exceptional time management and organisational skills
• The ability prioritise a busy workload
• Demonstrate professional communication and interpersonal skills
• Excellent personal presentation
• Experience in using a room booking system software preferred (but not essential)
• Two years' experience in a similar professional services role is highly desired
• A desire to learn, grow, network and mentor others
• A story to tell - our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences from across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. We encourage applications from all passionate applicants.

Your development
In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.
Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.
Our perks
Our benefits include:

• Financial: market competitive fixed remuneration; salary continuance insurance, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, emergency childcare, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.
• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible

– 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition. * Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.
Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.
How to apply?
We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit or listen to our podcast to hear real stories from real people about life at Allens. Alternatively, for a confidential discussion, please phone Mikaela Downie, Talent Acquisition Executive on +61 2 9230 4248 .
At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at . We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at . The right role for you might be just around the corner!