AddressGuest Service Agent - Nights Part Time - $24.87 p/h Monday-Friday | $31.09 p/h Sat | $37.31 p/h Sun (+ allowances) Sea World Resort, Main Beach Gold Coast
About the company: Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment whilst ‘Creating joy and memories that last lifetimes!’
Benefits:
Unlimited free entry to our theme parks
Food and beverage and retail discounts
Unique team member events
Opportunity for professional development
About the role: Work at Australia’s only Theme Park Resort! Interact with our guests during check in and check out, take reservations, answer calls and assist guests with their queries.
Duties:
Meet and greet guests in a friendly and professional manner during check-in and check-out process
Collect, store and deliver guest luggage
Assist with guest needs, provide information and resolve general guest concerns
Prepare internal reports and arrivals for the next day
Cash handling and accounts reconciliation
Skills and Experience:
A high level of interpersonal skills
Experience working under pressure and in a team environment
Passion and drive for exceptional customer service
Dedicated to excellence and to produce exceptional results
Available to work on any day including weekends and nights
Opera Property Management System experience desirable
