Southport Motel & Apartments (formerly Earls Court Motel) is an Australian Family owned and operated accommodation provider located in the heart of Southport.
Accommodation options include a selection of 23 comfortable motel rooms and 14 newly renovated 1 & 3 bedroom apartments.
The motel is located only meters from a light rail station and a short walk to Queen Street Village shopping centre and Dendy Cinemas.
The role being offered is for a Front Office Guest Service Agent to join our friendly Motel team.
Free underground parking is available onsite for Team members.
The role is a casual position 15 to 30 hours per week including (weekend work which attracts shift penalties).
Shift times are normally between the hours of 7.00am and 8.00pm, Monday to Sunday and you will generally be required to work every second weekend.
Shifts generally range from 4 to 8 hours per shift.
Experience in RMS, NewBook or other hotel reservations systems would be highly regarded.
Qualifications required -
- Reception and Reservations experience (e.g., NewBook, RMS).
- Proven Guest Service experience in Motel or Hospitality Industry.
- Ability to be a Motel all-rounder.
- Positive and friendly attitude.
- Ability to work a flexible roster.
- Stable work history.
- Cash handling experience.
- Broad level of computer literacy (Microsoft).
- Excellent personal presentation with a friendly disposition.
- Available for an immediate start.
The successful applicant will also possess the following skills & attributes -
- Positive attitude, excellent grooming standards and good communication skills
- Commitment to delivering a high level of Guest Service
- Professional phone manner & personal presentation
- Able to work on your own and as part of a team
- Attention to detail & time management skills
- Someone who is willing to get in and get the job done.
- A team player who will assist and work work well with team members from different departments.
Applications must accompany a cover letter and resume including employment history and experience.
Only successful applicants will be contacted.