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Form of workHawthorn Hawks Retail Coordinator
About Us
A leader in its industry, Playbill Group is a multi-national organisation that specialises in sport and entertainment merchandising. With a rich and long history of over 60 years developing and selling merchandise, Playbill works with some of Australia’s most iconic sporting venues and teams including Collingwood Magpies, Hawthorn Hawks, Sydney Swans, SCG, Allianz Stadium, Sydney Roosters, Sydney FC, NSW Waratahs, and more.
The sporting arm of the business has been expanding over recent years to encompass more teams, venues, and technology platforms for further growth. Throughout, Playbill has kept true to its heritage and maintains a culture of family values where every team member is recognised and nurtured to perform at their best.
The Role
Reporting to the Merchandise Manager – AFL, you will be responsible for leading and managing the day-to-day operations of our dynamic and thriving merchandise store at the Hawthorn Football Club.
Your role will involve overseeing all aspects of the store, from inventory management to staff supervision, with the ultimate goal of providing an exceptional shopping experience for our customers.
Key Responsibilities
- Team Leadership: Lead and motivate a team of sales associates, ensuring a positive and collaborative work environment.
- Inventory Management: Monitor and manage inventory levels, ensuring optimal stock levels and minimising out-of-stock situations.
- Customer Service: Foster a customer-centric culture by delivering outstanding service.
- Sales and Performance: Achieve sales targets, monitor performance metrics, and implement strategies to drive sales growth.
- Store Operations: Ensure smooth day-to-day operations, including opening and closing procedures, cash management, and compliance with company policies and procedures.
- Promotions and Events: Plan and execute promotional events and marketing initiatives.
Qualifications
- Proven experience in retail management, preferably in the sports industry.
- Passion for sports and a good understanding of sports equipment and apparel.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyse sales data and implement strategies to drive business growth.
- Detail-oriented with strong organisational and multitasking abilities.
- Proficient in Microsoft Office and point-of-sale systems.
Why Work for Us
Playbill is at the cutting edge of event, in-store and e-commerce for sports and entertainment in Australia. We are positioned in a highly evolving environment and are looking to cultivate and expand our team member’s creativity and skills in this ever-changing industry.
How to Apply
Please respond with your CV and cover letter detailing your experience and accomplishments as well as why you believe you are the right candidate for this position.
