About Amped Digital:
Amped Digital is at the forefront of the digital signage industry in Australia and New Zealand, specialising in digital menu boards, large LED screens, and extensive digital signage content management system migrations. We're known for handling some of the largest rollouts across the region, servicing large brands with our cutting-edge technology. As we enter a crucial growth phase, we’re seeking a Head of Operations to spearhead our operations, driving us towards higher customer satisfaction, increased margins, and improved operational efficiency.
The Role:
As the Head of Operations, you will be a central figure in taking our Business Operations to the next level. Reporting directly to the founders, you'll manage day-to-day operations, work on national projects for tier 1 brands, and play a pivotal role in our strategic growth. This role offers a unique opportunity to work closely with one of the co-founders, taking over the current operations role and elevating it to new heights and doing it better for the next phase of the company.
Your mission will be to ensure smooth project delivery, enhance customer satisfaction, and improve financial and operational metrics across the board.
Key Responsibilities:
- Develop and implement strategies to drive sales growth and increase profitability.
- Manage day-to-day operations with a focus on efficiency and high-quality service delivery.
- Lead, mentor, and build a high-performing team, fostering a culture of professionalism and positive engagement.
- Establish and maintain strong relationships with key clients and partners, ensuring their needs are met with exceptional solutions.
- Drive strategic planning, performance analysis, and operational improvements.
- Oversee project management, risk management, and the optimisation of company systems and processes.
Ideal Candidate:
- 7+ years in a similar operational role, ideally within a micro to small-sized business.
- Proven experience in leadership, with a knack for driving growth and managing through change.
- Exceptional organisational, communication, and interpersonal skills.
- Strong commercial acumen with experience in negotiations, presentations, and value-based selling.
- Detail-oriented, energetic, and adaptable, with a deep passion for business and achieving success.
- Australian Citizen or Permanent Resident.
What We Offer:
- The opportunity to join a company in a significant growth phase within an exciting industry.
- A dynamic, fast-paced work environment with innovative and impactful projects.
- Competitive salary and opportunities for growth as the company expands.
Application Process:
Interested candidates should submit a cover letter outlining relevant experience and suitability for the role, a comprehensive resume, and answers to all application screening questions. Emphasise your alignment with our core values of Creativity, Persistence, and Integrity.
Join us on this amazing journey to take Amped Digital to its next level of success. Apply now to become a key player in our vibrant team!
We are proudly based in Nedlands, Perth, providing equal employment opportunities and celebrating diversity.
Please note: Only shortlisted candidates will be contacted for interviews.