Business Services Operator

Are you a driven, hardworking and capable logistics operator looking for a new challenge in the supply chain industry? Do you thrive in a dynamic, fast-paced environment where your skills are utilised daily? If so, we have the perfect opportunity for you!

AIRWAY are looking for an experienced Business Services Operator who will assist the team in identifying and delivering effective freight forwarding solutions for our clients.

THE ROLE

Responsibilities:

• Build and maintain strong and effective relationships with internal and external staff to ensure the efficient delivery of AIRWAY services 
• Manage a portfolio of corporate clients
• Deliver excellent frontline customer service, prioritizing tasks to meet timeframes.
• Demonstrate a commitment to learning and growth, collaborating with team members to explore new ideas and solutions.
• Prepare quotations and consignment notes in database
• Book freight with appropriate carrier and timeframe

Required Experienced & Skills:

• Previous experience of working in a logistics or similar industry setting
• Proficiency with Microsoft Office, particularly Excel.
• Strong understanding of freight management, pricing structures, volumes, weights, road rules/regulations.
• We are looking for someone who is client-focused, proactive, organised and has excellent communication skills (both written and verbal).
• Proficiency with sales management software (preferred)

What’s in it for you?

• Ongoing Professional Development & Training including on the job training & support
• Internal Opportunities within AIRWAY
• Personalized career development plans
• Friendly, inclusive and supportive office work environment & culture
• Access our Staff Discounts to be used across over 400 retailers 

ABOUT US

AIRWAY is an Australian-owned air cargo services company that first began operations in 2010. Since then, we have achieved remarkable growth and proudly service our clients in the following activities throughout Australia and New Zealand: 

• Wholesale Air Freight Handling (Import & Export)
• Cargo Terminal Operations (International & Domestic) 
• General Sales Agent (International & Domestic)
• Retail Domestic Air & Road

HOW TO APPLY

All applications must include a resume and can be sent to ****@airway.com.au
  
Please note: Applicants that we select to interview will be contacted within 2 weeks of receiving an application. Applicants that do not hear from us within this time frame can assume their application has been unsuccessful.

As part of the recruitment process, the successful candidate will be required to supply 100 Points of ID.