Head Of Customer Growth And Solutions

Hi, we're PEXAEvery time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA's world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes. And this is just the beginning. Our data and insights are helping organisations unlock the intel they need to drive change and possibilities.Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We're still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That's why, we're looking for ambitious people like yourself to join the team.About The RoleLead sales strategy development aligned with PEXA's growth, focusing on practitioner customers. Drive KPIs, enhance customer engagement, and improve sales performance alongside the team. Ensure collaborative efforts across departments to meet business goals.What You'll Be Doing

• Develop and execute sales and growth strategies for the Practitioner segment, aligning with company objectives.
• Foster a high-performance culture within the team, ensuring continuous improvement and meeting of targets.
• Enhance customer engagement and retention, particularly in the mass market practitioner segment.
• Oversee team's performance, ensuring efficient use of resources and alignment with sales goals.
• Collaborate with internal teams for sales funnel optimization, lead generation, and operational efficiency.
• Lead data-driven strategy planning and implementation, focusing on customer needs and market opportunities.

What You'll Bring To The Table

• Proven experience in sales leadership, meeting/exceeding targets.
• Strong communication, negotiation, and presentation skills.
• Ability to lead and develop a team, fostering a culture of Growth and improvement.
• Proficient in data analysis and sales strategy formulation.
• Background in property or legal sectors is advantageous.
• Strategic thinker with a 'can-do' attitude.
• Excellent relationship-building and influencing skills.
• Growth-focused, proactive, and a team player.
• Commitment to continuous learning and development.

#LI-DB1Please note, this role can be based in either Melbourne, Sydney or Brisbane and is being advertised separately in each state. Please only apply to the advertisement in your home state.A career at PEXA starts with you!If you think you have the required skills, an appetite to learn and would be a great fit, we'd love to hear from you - even if you don't tick all the boxes. At PEXA we support your Growth and help you discover your full potential.Why join us

• Flexibility is in our DNA, with no set office days - work from any location in Australia

• Your holistic wellbeing is important to us. Enjoy meditation, yoga, boxing classes and a wellness day each month to recharge!

• We know that work is just one aspect of your life. That's why we offer up to 12 weeks 'workcation' for you to extend personal travel time and work remotely

• Take the opportunity to purchase up to four weeks additional annual leave per year

• Learn from the best and upskill with PEXA Academy certifications and grow your career

Our commitment to our people and a better futureAt PEXA we want you to embrace your best self each day, creating an environment where everyone can contribute and participate, so that every person can reach their full potential. We want our people to feel equally valued, supported and celebrated. With market-leading benefits that make a difference, we're committed to supporting individuals, families and carers. Your culture, gender, sexual orientation, language and other attributes make you unique! We couldn't be prouder to have a team that reflects the richness of our wider community.We're a proud 'Circle Back Initiative' Employer and commit to responding to every applicant.Stay ConnectedA career at PEXA is exciting, challenging and rewarding, and we're always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our and too.