Join us as Head of Member Business Enablement, driving enterprise change and revolutionizing the way we service our members and supporting them to retire with confidence!Why join us?
- State of the art offices with offerings like end of trip facilities, yoga and multi faith room, barista coffee, indoor gardens, and a multitude of spaces to encourage a collaborative culture, our workspaces are something we are extremely proud of.
- A mature outlook on flexible work arrangements which allows you to truly balance work and life. A #hybrid work from home approach is embedded in our ways of working.
- We have excellent career progression and development opportunities; we are committed to continuous improvement and have exciting plans for our future.
- We have an incredible company culture where wellbeing of our employees is at the forefront of everything we do.
- Develop and execute the business unit strategy and business plan, ensuring
- Develop and execute the business unit strategy and business plan, ensuring collaboration and alignment with Member Leadership Group (MLG) and other key stakeholders across ART to achieve the divisional and enterprise strategy.
- Drive integration, change, innovation and continuous improvement initiatives to deliver on divisional capability and efficiencies across the Member division.
- Develop and implement strategies to enable business growth and efficiency within Member Division, aligning with overall enterprise objectives.
- Identify opportunities for process optimisation and implement solutions to improve productivity, quality and cost effectiveness.
- Drive divisional change by championing a culture of continuous improvement and providing leadership and support for change initiatives.
- Foster a team culture that supports innovation, collaboration, and trust. Work within a team environment, providing assistance in the management and leadership of the team, ensuring alignment of deliverables and outcomes for the success of the division.
- Proven experience in senior leadership role driving operational excellence initiatives in a complex environment
- Proven experience in leading large scale change, managing multiple concurrent inter-related initiatives.
- Strong understanding of process improvement techniques (eg Agile) and change management principles.
- Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights and recommendations.
- Project management and finance experience, with a track record of successfully leading cross-functional initiatives from conception to implementation.
- Proven ability to align the Business Enablement and outcomes to the delivery of solutions.
- Exceptional communication skills, written and verbal including complex board/executive level interaction and negotiation.
- Proven ability to lead, manage, coach, motivate and mentor team members to advocate a positive and satisfying work environment. This includes working with team members from diverse backgrounds and promoting a safe and inclusive workplace.