Head Of Technical Operations

Head of Technical Operations

• Salary commencing at $160,000 p/a inclusive of superannuation.
• Permanent Full Time Position with Hybrid flexibility
• Inclusive, Diverse culture, supporting your career aspirations.

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.

About the role

As the Head of Technical Operations, you will be responsible for coordinating incident response across various functions in support of field and train control teams. You are integral to the success of V/Line's Network Development, Asset and Maintenance group (NDAM) and will report to the Director of Infrastructure. The current structure incorporates the following functions: Signalling Interface, Maintenance Engineering, Electrical Maintenance, Technical Systems, Telecommunications, Maintenance and Fault Centre.

You will play a critical role in developing and implementing strategic initiatives, leveraging network advancements, and driving operational efficiencies to enhance the overall effectiveness of V/Lines rail operations and to minimise delays to the network through successful Incident Management response.

Key Accountabilities include:

• You will provide leadership and guidance to a team of Technical professionals, fostering a culture of excellence, collaboration, and innovation in Technical Operations.
• Develop and implement strategic plans and initiatives for maintenance engineering across all disciplines to optimise the performance, reliability, and availability of rail assets.
• Lead and oversee fault centre management activities, ensuring efficient and timely resolution of Technical faults to minimise service disruptions and maintain high levels of operational performance including incident management.
• Manage technical systems and infrastructure, including signalling, communications, rolling stock, and track maintenance, to ensure compliance with safety standards and regulatory requirements.
• Championing the use of a new organisational or group-level processes such as change management methodology.

About you

This position will suit an innovative and experienced Leader with extensive expertise in Technical Operations and coordinating incident response/support ideally within field and train control teams in the rail Industry. In this exciting new role, you will have the opportunity to use your previous asset management experience to better understand current state and drive change to facilitate enhanced reliability of V/Line's assets as well as meet targets for efficiencies and longevity, all within approved budgets.

Our ideal candidate will possess the following:

• Demonstrated alignment to V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.
• Demonstrated experience in a leadership role managing a team of diverse technical professionals.
• A track record of successfully implementing and executing maintenance strategies and best practices to optimise the performance and reliability of rail assets.
• Extensive experience in maintenance engineering, fault centre management, technical systems management, or a related field in the Rail industry.
• Experience with the use of new organisational or group-level processes such as change management methodology.
• A Tertiary degree in an Electrical Engineering discipline or a related technical discipline/ Postgraduate or additional certification in a relevant discipline would be highly desirable.

In addition to free Myki travel, we offer:

• Community impact - Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential - We're transforming, and you can to. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team - You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working - We support flexible working. Work in a way that supports you to thrive in your role.

How to Apply

Please use the 'Apply' button to submit your application, including a current resume.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews, and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

If you would like to find out more on the role, the requirements including a copy of the position description and salary on offer, please email ***************@vline.com.au

V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.