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Form of workWe are seeking an experienced Technical Operations Managerto join us on a Full-Time basis, on a 6 months Fixed-Term contract, with the possibility of extension. The successful candidate will be an effective communicator, embody our values and prioritize outstanding service. They will work with a prominent National client in the telecommunication sector, with great alignment and commitment to delivering high-quality operational services. The role can be based in Melbourne or Sydney and will involve working closely with the client to ensure successful delivery of customer concepts.
The Position:
- Lead the BMS Operations Team, ensuring efficient monitoring and control of all client connected facilities.
- Provide guidance to Facility Managers in addressing day-to-day operational challenges.
- Manage contractor relationships, validate KPIs, and ensure compliance with contractual requirements.
- Proactively identify and communicate risks, proposing solutions to ISS management.
- Ensure effective management of risk identification/controls, incidents, and tenant/client/customer issues.
- Collaborate with Operations Management to meet contractual requirements and client expectations.
- Develop and maintain strong relationships with client representatives and ensure project delivery aligns with client needs.
Our Benefits:
- Competitive salary on offer.
- Opportunity to contribute to and participate in the client social and events calendar
- Work with a close-knit and dedicated team, focused on continuous development.
- Upskilling opportunities with access to ISS and client learning and development modules
- Opportunities for career development and advancement within ISS.
- Access to staff discounts.
Criteria:
- Data Centre experience desirabe.
- Bachelor's degree in a relevant field.
- Proven experience in Technical Operations management, preferably in facilities management and asset management.
- Excellent communication and stakeholder management abilities.
- Understanding of Building Management Systems and critical operations.
To apply for this role please click on the 'apply' link and complete the online application.
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.
