Address About The RoleAs the Health Clerk, you will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards. About the Robertson Health CentreRobertson Health Centre is located on Robertson Barracks in Holtze, 15km east of the city of Darwin.The facility has a routine dependency of approximately 2,800 defence staff, with a large reserve component. The Barracks also accommodates an additional 2,500 US marines every 6 months from May to September. The health centre provides primary medical, pharmaceutical, dental, physiotherapy, and mental health services, and operates a 22-bed 24/7 ward. Standard operating hours are 0730-1530, Monday-Friday. About YouAs the ideal applicant, you will have:At least 12 months of full-time or part-time experience in an administrative role Experience working in a clinical support role or medical receptionDemonstrated ability to work in a customer service focused environment (desirable)The highest levels of personal integrity and ethical behaviourThe ability to work independently and as part of a team to support the delivery of safe, efficient and high-quality care to patientsExcellent interpersonal skillsAn understanding of the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for thisExperience in providing clinical support services and working as part of a multi-disciplinary team to support delivery of the highest standard of care to patients
Rewards & BenefitsBe part of an amazing culture, based on the values of trust, care, innovation and prideGain access to Global Employee Networks that embrace diversity and inclusion‘Start with a job and stay for a career’ with extensive employment and growth opportunities across Serco’s many contractsMeaningful work supporting defence personnelMedical Terminology training (BSBMED301 – Interpret and apply medical terminology) provided at no cost to youReferral ProgramsPaid annual and personal leavePaid CPD leave for permanent employeesPaid volunteer leave and leave for reservistsProvision of uniformA variety of lifestyle discounts through the Serco Benefits Program including discounts with Apple, Qantas, Hoyts Cinemas and more!Plus, ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program (EAP)Join a dedicated team of collaborative and supportive health professionals Serco Referral ProgramRefer a friend or colleague and be rewarded! Refer a Healthcare Professional to join Serco’s Australian Defence Force Health Services Team and receive a $500 Prezzee Voucher, if they are successful!Please email their resume and details to: AHSCCareers@serco-ap.com and we’ll take care of the rest. Join Us!If you are inspired to make a positive difference and would like to be considered for this opportunity, submit your application by clicking the 'Apply Now' button.Please note your resume must include - start and finish dates for each role, along with employment type (e.g., casual, part-time, full-time) and hours worked per week.You must be an Australian Citizen to obtain the required Baseline Security Clearance for this role.For a confidential chat, reach out to Polly on 08 8432 2544 or Polly.Buerano@serco-ap.com If you would like to learn more about these and other opportunities available, please visit www.serco.com/aspac/careers to find out more. Serco And ProudAt Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
