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Form of workAbout Us
Instant Access is a leading specialist hire company supplying aluminium Scaffolding, Swing Stages and Elevated Work Platforms throughout eastern Australia.
We're expanding and an opportunity for a Hire Controller has arisen in our Melbourne branch.
About the roleHire Controllers play a key role in delivering outstanding customer service to our clients. Working in the hub of the business as a member of the operations team, you will be responsible for taking client orders, coordinating equipment allocations and solving daily logistical challenges. Experience within the hire industry preferred but not essential.
Key aspects of the role will involve:
- Answering all incoming enquiries received from Customers, Sales Representatives and Operations team
- Processing telephone orders
- Developing a sound product knowledge to provide accurate and relevant information in relation to customer needs
- Assist in scheduling of deliveries
- Assisting the team supervisor with all tasks as required
- General adhoc administrative tasks
What is needed to be successful in this role?
- Strong Customer Services skills
- Excellent telephone manner
- The ability to multi-task in a fast paced environment
- Be a team player
- Strong organisational skills
- Attention to detail
- Sound computer skills
- Good presentation
- sound written and strong verbal communication skills
If you would like the opportunity to be a part of our team, utilise your strengths and challenge yourself, then is this is the job for you!
Please click 'APPLY NOW' to submit your resume and cover letter; or email ***********@instantaccess.com.au quoting reference 'HireCont310'.
At Instant access, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Indigenous candidates.
