Address On behalf of our client, The Continental Hotel Broome, are looking for enthusiastic, skilled Hotel Receptionist to join their team on a full-time basis.
This full-time role is responsible for the hotels front office operations providing the first point of contact to guests, assisting with all aspects of their stay, including check in, check out, guest inquiries, providing information on facilities and services and associated reception duties.
Responsibilities:
• Reception - guest check in/out & other guest services
• Processing reservations, phone & email inquiries
• Managing occupancy & room allocations
• Identifying up-selling opportunities
• Working with housekeeping to ensure timely turnover of rooms & provision of in-house services
• Handling & resolving guest complaints
Requirements:
• Some hotel accommodation experience preferred
• Proficient skills in general office software such as Word, Excel & Outlook
• Customer-focused
• Excellent organisational skills
• Strong communication & interpersonal skills
• Professional personal presentation
Salary from $70,000 per annum.
Please Note: We would like to take this opportunity to thank all applicants for their interest. Only those considered for an interview will be contacted directly.
