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Form of workQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.
Quest Scarborough is a 4 star Apartment style accommodation located in the heart of Scarborough Beach.
Quest Scarborough,consisting of 52 apartments, is seeking to employ a Part-Time/Casual Front Office Receptionist to join our team.
The Role includes working weekdays, weekend and public holidays if required.
The role involves all aspects of the Front Office operation. Responsibilities will include, but are not limited to, the following;
- Providing friendly, personalised customer service when dealing with guests
- Promoting the business and contributing to budgeted revenue targets
- Processing reservations and ensuring full and accurate data capture
- Assisting corporate and leisure guests with check in, explaining the hotel facilities and location, check out and ensuring the smooth running of the reception desk.
Skills and experience
Below are the essential skills & experience initial interview applicants will be selected on:
- Hotel accommodation experience
- Proficient skills in RMS or similar accommodation/reservation software
- Proficient skills in general office software such as Word, Excel & Outlook
- Customer focused
- Excellent organisational skills
- Strong communication & interpersonal skills
- Professional personal presentation
- Hospitality qualification highly regarded
- References required
Previous reception experience within the hospitality/travel or tourism industry will be highly regarded. We also encourage those with sales experience or customer interfacing roles such as call center operator or retail to apply.
The successful applicant must be available to work on a rotating roster including days, nights, weekends and public holidays.
If you believe you possess the required skills and attitude to be successful in this role then we would love to hear from you!
Applications should include a letter of application and CV
To apply, click "APPLY NOW".
Applicants must have the right to work in Australia.
