AddressAbout us
Stunning location, luxury villas, wonderful guests. Hepburn at Hepburn is nestled in a beautiful valley in gorgeous Hepburn Springs, 5 minutes drive from Daylesford and a picturesque 40 minutes drive from Ballarat. We strive to provide our guests with a fabulous first class experience. Be part of a terrific team in a peaceful and idyllic location.
The Job
Hepburn at Hepburn is looking for an enthusiastic, motivated and energetic person to assist with the running of the Housekeeping Department.
The role is will be either 3 or 4 days depending on the preferences of the successful candidate. Hours per day are 9.30pm-3.30pm.
Sunday, Monday, Tuesday and potentially Saturday if available.
We are very happy to discuss flexibility with the successful candidate
Tasks & Responsibilities
Co-ordinate Housekeeping team staff requirements
Assist with rostering and staff scheduling
Allocate rooms and direct the housekeeping team
Encourage and develop all housekeeping employees to help them achieve the highest hospitality standards
Inspect assigned areas to ensure hotel standards and cleanliness quality standards are met and maintained
Oversee on the job training for prospective and new cleaning employees
Effectively communicate and coordinate with Front Office
Supervise and maintain cleanliness of work and storage areas
Assist in the reporting of any faulty or damaged equipment to the Front Office Team
Assist in maintaining stock levels for equipment and materials by reporting shortages
Collaborate with the team to maximise guest satisfaction, comfort and cleanliness
Assist, where required, in cleaning and servicing guest rooms including but not limited to: making beds, washing floors, cleaning windows/mirrors, dusting and vacuuming to a superior standard.
The successful candidate will also have the following skills and experience:
Experience in a similar role - Hospitality industry preferred but not essential
Great time management and organisational skills
Great communication and interpersonal skills
A super positive energy and attitude with a strong work ethic
Ability to multitask and co-ordinate
Ability to remain calm under pressure
Ability to problem solve
Genuine commitment to guest service
Strong eye for detail, an ability to implement and follow procedures and set the standard for cleanliness.
The ability to assist in motivating colleagues and lead by example
An attitude of professionalism at all times
The following requirements are desirable but not essential for the right candidate:
One years experience as a housekeeping co-ordinator or supervisor in hospitality industry
It is important that candidates…
Are super friendly with a positive outlook
Are well groomed and well presented
Have the ability to work well in a team and support other team members
Have a happy demeanour
Have good energy with other staff and when if interacting with guests
It is important that candidates…
- Are super friendly with a positive outlook
- Are well groomed and well presented
- Have the ability to work well in a team and support other team members
- Have a happy demeanour
- Have good energy with other staff and when if interacting with guests
Hepburn at Hepburn
... is a stunning boutique hotel, offering a fabulous working environment at a beautiful location, walking distance from Hepburn Springs shops and cafes and a short drive to wonderful Daylesford.
Attractive remuneration depending on level of experience.
You will need to have:
- Current national police check (or the ability to obtain one)
- Australian work rights
Want to apply?
- Please include both your CV and Cover Letter
Please note:
- Only applicants who are successful at gaining an interview will be notified.
- All applications will be kept on file for future opportunities.
