Housing Manager - Western Sydney Nepean Blue Mountains

Company description:

The Department of Communities and Justice (DCJ) is the lead agency under the Stronger Communities Cluster. DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community. Stronger Communities is focussed on achieving safe, just, inclusive and resilient communities by providing services that are effective and responsive to community needs.

Job description:

Housing Manager

Western Sydney Nepean Blue Mountains

Housing Services

Locations: Blacktown, Mount Druitt, Parramatta, Penrith

Employment type: Temporary Full-time

Salary: $106,025 - $117,363 pa plus superannuation and annual leave loading

Your role

The Department of Communities and Justice directly supports approximately 800,000 people every year and reaches a further million people through local community-base programs.

The Housing Services branch is one of the largest providers of social housing in the world.

The Housing Manager oversees housing operations, focusing on access and tenancy management. This role involves leading a team to deliver housing programs locally, supporting clients at risk of homelessness or are experiencing homelessness.

What you'll do

You'll offer expert advice to staff and clients, provide coaching and support to direct reports, conduct performance reviews, and ensure a safe and productive environment. Your responsibilities include fostering beneficial relationships for Homes NSW clients both internally and externally.

This role is also responsible for delivering business outcomes within agreed timeframes and quality standards, duties include:

• Monitoring of service standards and manage Key Performance Indicators
• Provide expert and reliable, rapid advice on relevant operational policies to internal and external stakeholders.
• Compliance with legislation and policy requirements and to support team performance and reporting.
• Assistance with complex service issues and policy interpretation

What we're looking for

This role requires a well-organised individual who can:

• Excels in multitasking and thrives in challenging situations, adapting to changing priorities effortlessly.
• Possesses exceptional problem-solving skills and embraces innovative thinking to overcome obstacles.
• Inspires and motivates teams, fostering an environment where sustainable and successful client outcomes are the norm.
• Communicates effectively, sharing detailed specialist knowledge with various stakeholders to drive positive change.
• Develops strategies to instil a culture of growth and progress.
• Manages resources wisely, working within budget constraints to maximize impact.
• Ensures teams operate in compliance with legislation and policy requirements, even in high-pressure environments.
• Supports team leaders in nurturing staff, strategic planning, and enhancing performance.
• Champions process and system changes, embracing the dynamic nature of our environment.

Download the role description.

Essential requirement: Current driver's licence

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Question 1: As a Housing Manager you will be responsible for the management and development of other staff. Please provide an example of a time where you successfully motivated and developed a team to enhance performance and achieve improved results.

• Targeted Question 2: Working collaboratively is an important part of the Housing Manager role, provide an example of an outcome that you were able to achieve through effective collaboration with both internal and external stakeholders.

Applications close 15 May 2024at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Julie Elias on 0436 657 *** or at ***********@homes.nsw.gov.au

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Pologa Mase on 02 8688 2*** or via ***********@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

Profile description:

The Housing Manager contributes to the overall development and management of housing operations across access and tenancy management, in areas with a high public housing concentration and social disadvantage.