HR & Workers Comp Claims Coordinator

Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 900+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Timberland, Stylerunner, Hoka, UGG, Saucony, & Nude Lucy!

Why Work for Us

• Generous 40% Team Member Discount across all our incredible brands.
• Access to our paid parental leave program.
• Various health and wellbeing discounts available.
• A genuine, open, and fast-paced environment.
• Join a POWERHOUSE Retail business with plans for exponential growth!

About the Role

We are thrilled to present an exceptional opportunity to join our People team as an HR & Workers Comp Claims Coordinator in Melbourne. This multifaceted role is designed for a proactive and organized professional who thrives in a fast-paced environment. You will be at the forefront of managing workers' compensation claims and return-to-work programs, coordinating training initiatives, and supporting a variety of HR projects. If you are passionate about HR, committed to continuous improvement, and eager to make a tangible impact, we want to hear from you!

Key Accountabilities

Workers' Compensation & Return to Work Coordination

• Manage and process workers' compensation claims.
• Coordinate return-to-work programs in compliance with relevant laws.
• Communicate with injured team members, medical providers, and insurance carriers.
• Maintain accurate claims records and related documentation.
• Develop strategies to reduce workers' compensation costs and improve workplace safety.
• Triage safety and serious incident claims via Zendesk.
• Training would be provided to successful candidate to ensure they understand Workers Compensation legislation and requirements.

Training Program Coordination

• Manage trainee enrolments and contracts.
• Liaise with Apprenticeship Network providers and RTOs.
• Process claims and review invoices, ensuring data integrity.

HR Coordination

• Maintain and prepare people data and reporting.
• Ensure accurate HRIS data and manage inactive team members process quarterly.
• Assist in preparing HR-related documents and presentations.
• Identify and implement process improvements to enhance productivity and transparency.
• Support compliance with HR policies and procedures.
• Administer employee benefits programs and respond to inquiries.
• Support the implementation of the people strategy and employee engagement programs.

To be our Ideal Candidate, what do you need?

• No specific experience required; however, a passion for HR, people, and a drive to learn and continuously innovate and improve are essential.
• Enthusiastic, proactive, innovative!
• Thrives in a fast pace environment
• Strong organisational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and navigate competing priorities.
• High integrity and confidentiality in handling sensitive information.
• Analytical and goal-oriented.
• Loves to get involved in culture initiatives and be the energy in the team.
• Adaptable and flexible in a changing environment.
• Affiliation with Accent core values and a ‘Make It Happen’ attitude.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.