AddressAbout the Role
The role is responsible for acting as a first responder to employee and manager queries relating to HR processes and systems. As a central, and often first point of contact for new employees, this role is crucial to the delivery of a professional, responsive and customer‐focused service. All HR administration is undertaken as part of a team approach to workload management. The role also acts as a triage point for escalation of issues to HR Advisors or Partners. Attention to detail and a tenacity to follow through is central to the successful fulfilment of this role.
As part of the HR Services Team, you will be responsible for:
- On-boarding of new starters including ensuring all relevant checks have been undertaken and processed
- High quality advice, guidance and support for employees and line managers on the correct usage of HR systems and processes
- Exceptional customer service experiences through efficient evaluation, closure and/or escalation of all queries and advice
- Providing timely and accurate scheduled and ad hoc reporting to HR and line management
- Administration of non-automated HR processes such as but not limited to parental leave and honourary appointments
- Ensuring accuracy and integrity of data by working with HR advisors and Payroll Systems Administrator and more
Your skills and experience:
- A minimum of 2-3 years’ experience in a similar role is desirable
- Previous experience in workplace relations and/or HR generalist roles
- Experience in the use of SAP applications (SuccessFactors)
Classification for this position will range from AO31 - AO35 (base salary $72,800 - $82,305 per annum, plus superannuation). To view the position description, please click here.
What we offer:
- Salary Packaging – Increase your take home pay!
- Staff Wellbeing Hub
- Culture of continuous improvement
