Inbound Sales & Logistics Coordinator

We are a boutique freight management specialist.

What sets us apart is our hands on, customer focused approach to the management of end to end global and domestic logistics.

Due to growth and demand, we are looking for a motivated, professional, experienced Inbound Sales and Logistics Coordinator to joint our Domestic Logistics division in a full time capacity.

This role will focus on fielding Inbound Sales inquiries, converting new inquiries into loyal customers, and nurturing relationships with our existing portfolio of National logistics clients.

Headquartered in the Eastern Suburbs of Melbourne, we are an open minded employer aware of the current challenges when it comes to balancing home and office working arrangements.

Our business is Australian owned and managed by fully dedicated Directors committed to being the very best in the industry.  Our priority when it comes to recruitment is to hire people who are kind and considered, willing to be part of a small team of industry professionals who care for each other, and care about what we do.

To be considered for our team and to join us on our journey, you must possess the following attributes and experience:

• Excellent communication skill in English, both written and verbal.
• A fine attention to detail and a commitment to excellence.
• Outstanding customer service and relationship building skills.
• An ability to work independently, proactively and be able to trouble shoot and problem solve.
• An identifiable sales style and proven track record in sales within an Australian commercial logistics environment.  In addition, any experience and exposure to commercial freight operations will be looked upon favorably.
• A solid understanding of commercial supply chain methods both within Australia and Internationally.
• Previous experience and competence using a freight system such as Cargowise or similar.
• A high quality professional attitude and application to the execution of tasks, responsibilities, and special projects.

Responsibilities will include, but are not limited to:

• Responding to inbound phone and website inquiries and preparing quotation in a timely manner.
• Confidently engaging in phone-based sales, converting inquiries and new leads into confirmed sales whilst providing excellent customer focused service.
• Cultivating and strengthening relationships with existing customers, ensuring continued satisfaction and loyalty.
• Maximising the potential of the existing client base as well as identifying new market opportunities.
• Assisting, collaborating and supplementing the operations team as required.
• Tracking, managing and invoicing through the freight system.
• Other tasks as directed by management.

This is a high paced, interesting and demanding position.

Applications will be treated with the strictest confidentiality.

Only those applicants meeting the criteria as outlined will be considered and contacted.

This is a full time position.

We are an equal opportunity employer, and we provide and encourage a smoke free environment.

A remuneration package commensurate with experience will be negotiated with the successful applicant.

Applications must include a current, up to date resume along with a covering letter outlining why we should consider you for this position and what attributes you will bring to our team.