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Form of workAbout Us
Mornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.
The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community. With approximately 900 employees, it is a busy and vibrant workplace.
What’s on Offer
- Work Life Balance – We offer a hybrid working model, flexible working arrangements and generous leave provisions.
- Culture – Positive, fun and inclusive work environment that is underpinned by our core values which are integral to everything we do. These are Integrity, Openness, Courage, Respect, and Excellence.
- Opportunity – Temporary full-time role up to 30 September 2024, based in the Mornington office. Band 4 - $68,725.69 per annum (excl. super).
- Job Satisfaction – Have a meaningful impact on the community by contributing to achieve positive outcomes across the Mornington Peninsula Shire.
About the Role
The Infringement Review Administration Officer is responsible for processing incoming correspondence received by the Shire, in relation to Infringement Review requests. This is an exciting opportunity to develop your skills and experience in an interesting area of the organisation. The Infringement Review Team is a lovely, mutually supportive Team and the successful candidate will receive extensive training and ongoing support to assist them in this temporary role.
Reporting to the Infringement Oversight Officer the core responsibilities include:
- Triaging all written correspondence related to Infringement review requests by working through Council’s records management system.
- Attaching appeal and all other correspondence to the Infringement record.
- Managing the Internal review Outlook inbox and providing excellent customer service to the community by responding to general enquiries in timely manner.
- Supporting Council’s Infringement Oversight Officer with additional information requests sent to Customers.
- Assisting with the Internal Review Phone Queue to answer basic customer questions about the Infringement review process or to process infringement payments.
About You
- Understanding of and experience with the infringement process is preferred but not essential.
- Similar experience in Local Government or similar agency with enforcement and infringements preferred.
- Basic understanding about infringements, the Infringement lifecycle and the Infringement review process and Fines Victoria.
- Good written communication skills essential.
- Ability to work equally in a team and independently important.
How to Apply
If this role sounds like you, click 'Apply'.
The Mornington Peninsula Shire is committed to creating a diverse and safe environment. We are proud to be an equal opportunity and Child Safe employer. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities and age groups.
Mornington Peninsula Shire undertakes a variety of employment screening checks. This includes employment references, Working with Children Checks and National Police Checks.
Applicants must have valid Australian work rights.
For further information about the role, you can download the Position Description by clicking 'Apply'. For a confidential discussion about this opportunity, please contact: Jo Burrett, Infringement Oversight Officer on 03 5950 1***.
Applications Close: 6pm Wednesday 3 April 2024.
