Insurance & Compliance Officer

Employment Type: Temporary Full Time, 38 hours per week 
Position Classification: Snr Admin Assist Gde 2
Remuneration: $72,762 per annum - $74,568 per annum + super and annual leave loading
Location: Gladesville with relocation to the State Operations Centre in Sydney Olympic Park in 2024
Closing Date: 30 April 2024

ABOUT US

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. 

Hear what it’s like to work for NSW Ambulance 

ABOUT THE ROLE

The Insurance and Compliance Officer is responsible for the effective management of the state-wide annual fleet registration renewal and insurance program and for the management and coordination of processes and procedures including the monitoring of, and reporting on traffic infringements and toll violations on a state-wide basis for Fleet Management.

In addition the position provides effective administrative and clerical support services to the Fleet Management team to ensure the ambulance fleet meets the operational demands of Ambulance. 

This position is for a period of up to twelve (12) months with possible extension. 

Please refer to the Role Description and Position Conditions and General Info for further information.

OPPORTUNITIES AVAILABLE (for eligible employees)

 Besides your salary, you’ll also have access to:

• A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
• Allocated Days Off (ADO) once a month take a paid day off (eligible full-time employees)
• Additional Public Holiday
• Opportunities for extra tax savings through salary packaging
• Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
• Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees) Health coaching service available to all staff providing individualised support
• Discounted private health insurance
• Career development and growth opportunities

ABOUT YOU

To be successful in this role, you will require the following experience and attributes:

• Demonstrated understanding of a computerised fleet management system and capital equipment purchasing methods of an emergency service organisation.
• Demonstrated understanding of fleet registration and insurance compliance and requirements.
• An understanding of office processes and procedures, including the ordering and insurance processes in an automotive workshop environment or similar experience.
• High level written and oral communication, interpersonal and negotiation skills including a demonstrated commitment to providing effective client services and to interact with involved staff, management and external stakeholders.
• Demonstrated effective planning and organising skills in a high-volume work environment and the ability to deliver multiple outcomes within tight timeframes where attention to detail is essential.
• Highly developed conceptual, analytical, project management and problem-solving skills.
• Ability to be flexible, adaptable and show a commitment to achieving results.
• Demonstrated ability to work both independently and as a team member and maintain strong team commitment.
• Good computing skills including the use of database software, word processing and spreadsheets.

HOW TO APPLY

Please respond to the below two targeted questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a situation when you were able to strengthen a relationship by communicating effectively. How did you do this and what was the result?

Question 2: Provide an example of when you have partnered with internal or external clients to meet a specific business need? What was your role? What was the outcome?