AddressIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.
For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.
Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.
If we do our job well, we genuinely add to the prosperity of our country and its people.
How you'll make an impact
The purpose of this role is to support the Super & Investments business in effectively identifying, managing and reporting on its risks and controls to enable the Group Executive, Super & Investments and the Trustee to have confidence that risks are managed effectively within risk appetite and in support of the Superannuation Trustee's strategy and business plan.
Main Focus Areas
- The Manager Risk & Controls is responsible for maintaining primary business relationships for assigned businesses within the S&I Division (this will be one or more of the Master Trust Product, Workplace Superannuation, Investments, Intra-Fund Advice, Master Trust Services, and Business Management businesses).
- Support oversight and assurance of the control environment supporting the Superannuation and Retirement Division and the support functions that impact its operations. This includes providing advice and expert input into efficient and effective control design and performing controls testing (Design & Operating Effectiveness) according to the Controls Testing Calendar.
- Support regular monitoring and management of risks within risk appetite. This includes active monitoring of the risk profile (including risk and control assessments, incident and issue analysis), Risk Appetite Statement metrics and Key Risk Indicators for assigned businesses within the Super & Retirement Division.
- Implement, maintain and/or coordinate reviews of assigned risk governance frameworks or standards for the S&I Division, ensuring that they are operating effectively within the wider AMP Group frameworks.
- Support business use of key risk management information (MI) tools. This includes supporting the development of dashboards and/or reporting that engages business users and train business stakeholders on the use of these tools.
- Support key business change initiatives, including partnering with business and regulatory projects, executing interim and final Delivered Risk Assessments.
Additional responsibilities as part of the broader Risk & Compliance team include:
- Contributing analysis and insights in support of risk reporting for Leadership Teams, risk committees, executives and (where required) Boards;
- Analyse and interpret results from key risk indicators to identify systemic issues for investigation and/or escalation;
- Regularly review the use of risk management and controls frameworks and standards across the Super and Retirement Division to ensure they continue to be effective for the management of risk;
- First line support and advice for the Transformation function in relation to S&I projects;
- Help design / maintain Controls Assurance plans, as required for the business;
- Review and assess control test plans and methodologies for end-to-end controls for the S&I Division with consideration of the business operations, processes, and risks.
- Support ad-hoc risk deep-dives as directed;
- Ensure quality documentation of all risk and controls information in GRC to maintain the quality of data in the 'single source of truth' risk system; and
- Support other priorities for the Risk & Compliance team as assigned.
What you will bring to the team
Ideally, you will bring the following experiences to this role:
- Minimum 4 years relevant experience and proven performance in risk management, providing risk advice as well assisting in designing and implementing operational risk controls, controls testing and reporting.
- Ability to deliver whilst managing ambiguity and competing priorities.
- Strong understanding and experience within financial services industry (ideally within Superannuation and/or Insurance) and knowledge of current and proposed financial services regulatory and legislative requirements.
- Proven ability adapting to change effectively.
- Ability to implement, monitor and report on risk management and compliance frameworks, risks, and incidents.
- Ability to influence across all levels of the enterprise.
- Relevant industry and other professional qualifications, e.g., CA, CISA, CIA, CFA, FRM, MBA (desirable).
- Tertiary qualifications in a business-related discipline (desirable)
- Experience in business and management reporting (ideal)
- Proven ability to effectively partner with the business and provide commercial and practical advice on the management of risks across the business;
- Growth mindset and ability to work agile.
- Ability to effectively negotiate and influence at all levels.
- Strong communication skills, both written and verbal, to inform or influence specific audiences.
- Sound organisational planning and implementation skills and demonstrated ability to apply them in changing business environments.
- Proven ability to understand operational and compliance risks inherent or emerging in a business, to assess the level of risk, and to develop and execute plans with business buy-in to mitigate risks.
- Able to deliver multiple initiatives simultaneously and pivot between BAU and project work.
- Can collaborate and lead cross-team and cross-functional work.
- Pro-active in your approach to your work, anticipating issues before the occur.
- Strong analytical skills and the ability to think laterally and strategically.
- Good understanding of project management and agile delivery models.
You'll thrive here if…
If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.
Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.
If you're someone that can hold their own, you'll find AMP quite liberating.
Why we think you'll love working at AMP
Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it.
We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work.
In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work.
Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.
We believe in the power of inclusion and diversity
We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.
We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.
We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.
Ready to create your tomorrow?
If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.
Don't procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Looking forward to meeting you.
