AddressInsurance Initiative Specialist
An exciting opportunity for an Insurance Initiative Specialist to join our Insurance Strategy & Delivery team. In this role you will be responsible for scoping and managing our robotic process automation pipeline and delivery along with delivering practical improvements through continuous improvement initiatives. This involves:
- Taking responsibility for the definition, approach, facilitation, and satisfactory completion of specific initiatives (typically with direct business impact, complex dependencies, and firm deadlines).
- Conduct analysis, understand trends and reporting broadly with the goal of identifying and validating opportunities.
- Build and sustain relationships and partnerships with a range of stakeholders to creatively solve problems and deliver reliable service to our members.
- Translate business issues, challenges and objectives into concrete and tangible solutions whilst shaping offering and response capabilities.
- Compile and maintain appropriate initiative risk registers, incorporating mitigations and controls to ensure effective delivery and post implementation monitoring.
- Communicate regularly with senior stakeholders as required. Understand impact of other business initiatives or projects on deliverables and business outcomes, particularly relating to associated line of business.
About You
- 3-5 years relevant experience
- Experience in business transformation and/or solution delivery or related IT disciplines e.g. Agile and / or Lean methodologies, Business Analysis or Project Management.
- Ability to think innovatively and strategically.
- Drive and determination to explore, research and familiarise with the necessary material and resources.
- Excellent verbal and written communication and negotiation skills with the ability to work on and speak to complex topics with both technical and non-technical audiences.
- Confidence with developing and delivering presentations to management, key stakeholder groups and non-technical audiences.
- Ability to work within an often complex stakeholder environment and to negotiate and balance conflicting ideas and opinions.
- Able to see patterns in complex situations, assess problems and develop innovative solutions.
- Use creative and conceptual reasoning to develop strategies, systems and methodologies.
- Understanding of the marketplace in which we compete
What we offer you;
At RACQ, we want you to succeed in work and life and feel supported to do good stuff daily. Whoever you are, wherever you’re from. Some of the good stuff our people have access to include:
- Financial benefits and discounts on a range of banking, assistance, and insurance products.
- Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events such as MotorFest and EKKA.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.
You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits
Ready to apply to do good stuff daily?
Please Note; to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
Questions? Please contact *******@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process
RACQ is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.
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