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SalaryJoin Our Client's mission to provide exceptional care for Senior Australians! As an Intake Assessment Officer, you'll play a crucial role in screening, triaging, and assessing client referrals.
About the Role:
- Screen and assess CHSP referrals via My Aged Care portal
- Collaborate with HCP Case Manager for Home Care Package approvals
- Conduct telephone assessments to determine health and social needs
- Liaise with internal and external stakeholders for a responsive intake experience
- Experience in assessing and managing clients with complex health and social needs
- Understanding of issues affecting seniors, including special needs groups
- Excellent communication, negotiation, and analytical skills
- Proficient in Microsoft software packages
- Current driver's license and satisfactory police check
- Professional interaction with clients, families, and external stakeholders
- Reporting to the Home Care Service Manager
- Ensuring a responsive intake experience for clients and promoting the organization's services
- Working to a fast and efficient pace to ensure all referrals are attended to in a quick manner.
- Not For Profit salary packaging & leave loading
- Excellent paid training & career development opportunities
- Paid parental leave
- Access to a free employee assistance program
- Mix of office and WFH once assessed as competent by the manager
- Permanent full-time opportunity - 8 am to 4.30 pm, Monday to Friday
- Christmas vouchers and Organization Picnic Day
- Opportunities for growth within Home Care and Residential Aged Care Villages
Our values aren’t just things we believe in. They’re our entire foundation.
They’re the very reason we exist, and the reason we’ve returned every single cent of profit we’ve earned to charity.
Abrs is Australia’s only charity owned not for profit recruitment agency with 100% of our net revenue returned to fund programs that assist children, youth and families.
When you engage with abrs to secure your next career move you are participating in an ethical recruitment process that funds programs in the charity space.
Choosing abrs means you are helping us to help some of the most disadvantaged in our communities
To apply hit APPLY NOW as we will be shortlisting for this position soon.
For a confidential discussion OR to find out more about the role please call Justin Davari on 0473 669 ***.
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https://au.linkedin.com/company/abrs---australian-barnardos-recruitment-service
