Address
Form of workPrimary DetailsTime Type: Full time
Worker Type: EmployeeProviding delivery of superior claims service
Technical Claims OfficerHybrid role based at Parramatta or Newcastle 18 weeks paid parental leave – with Super Insurance and retails discounts from day 1The opportunity
Work collaboratively to triage claims and provide technical support for workers compensation claims.Your new roleQBE’s customers are at the heart of everything we do. We have the amazing opportunity to make a positive difference in people’s lives as we support them, their employers and i
Care to facilitate a journey back to pre-injury duties.As our Technical Services Officer you will be supporting the intake and assessment of claims. Your role will see you gathering, monitoring, and assessing information on the claims that will ensure a smooth service provided to the injured workers. More specifically, you will: Provide technical support for low complexity claims including triage, PIAWE reviews and approvals and escalations
Monitoring of daily compliance requirements across Low Complexity TeamProviding coaching support to case managers where required
Assist in the maintenance and management of claims strategies and objectives
About you
Extensive experience in a workers’ compensation claims role or?similar?role?with broad knowledge of workers compensation laws and compliance obligations
Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management. Excellent people, communication, written, and networking skills.
A person-centred approach to customer service and people management. About QBEWe can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. ?We’re an international insurer that’s building momentum…
Click here to view more detail / apply for Technical Services Officer
