AddressHealthcore is a rapidly growing, leading provider of allied health services operating throughout South Australia and interstate. Our team of highly experienced multidisciplinary professionals, including Physiotherapists, Occupational Therapists, and Dietitians, is dedicated to delivering exceptional, personalised care that improves the health and well-being of our clients. We offer services across various sectors, including:
- Disability
- Aged Care
- Corporate Health
- Medicolegal
- Private
Position Overview:
Healthcore is seeking an enthusiastic Client Intake Officer with NDIS experience to join our Scheduling Team. In this crucial role, you will be the first point of contact for referrers and patients, connecting them with our team of allied health professionals.
Key Responsibilities:
- Collect and record all relevant information from referrals, including diagnoses, risks, barriers, and issues.
- Triage, analyse, and coordinate referrals.
- Utilise a client-centred approach to ensure efficient and timely access to our services.
- Maintain accurate records and information within our CRM.
- Schedule appointments and assist with workload management for team members.
- Create and facilitate the delivery, completion, and submission of NDIS Service Agreements.
- Work closely with allied health managers to direct service requests to the most appropriate professionals within our team.
- Develop, foster, and maintain relationships with our referrers.
About You:
Experience in positions such as NDIS support coordination, therapy coordination, social work, or other allied health-related roles would be highly desirable. This background ensures you possess a thorough understanding of working with participants and their families, as well as a comprehensive knowledge of NDIS guidelines and their application in the provision of allied health services.
Essential Skills and Attributes:
- Strong computer skills.
- Ability to manage multiple tasks simultaneously.
- Can-do attitude and adaptability.
- Excellent written and verbal communication skills.
- Exceptional organisational skills.
- Passion for making a positive difference in people's lives.
- Ability to work both in a team and autonomously.
- Up-to-date Covid-19 vaccinations.
Why Join Healthcore?
- Be part of a dynamic and supportive team environment.
- Enjoy a flexible working model that suits your lifestyle.
- Make a meaningful impact on the health and well-being of our clients.
- Opportunities for professional growth and development.
If you thrive in a dynamic environment, are proactive, and have a strong work ethic, we would love to hear from you. Apply now to join Healthcore and help us make a positive difference in the lives of our clients.
Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying to ***@healthcore.com.au.
