Integrity Manager

The National Integrity Manager will be responsible for embedding the National Integrity Framework and other National Sporting Organisation (NSO) policies into all levels of the sport to ensure participants have confidence that they are participating in a safe, clean, inclusive, and fair sport. The National Integrity Manager will also be responsible for providing advice and guidance on integrity related matters and complaints handling for the NSO. 

The role will be split across three organisations, Archery Australia, Lacrosse Australia and Modern Pentathlon Australia.

The duties of the National Integrity Manager include, but are not limited to the following:

• Implement the National Integrity Framework across all levels of the sport.
• Develop and manage other NSO policies, guidelines and processes that inter-relate with the National Integrity Framework.
• Maintain NSO complaint handling process in accordance with relevant policies and in partnership with other stakeholders, including Sport Integrity Australia.
• Manage complaints resolution process in accordance with the NIF and sport specific integrity policies.  
• Ensure compliance with integrity policy requirements, including National Integrity Framework and NSO Anti-Doping Policy.
• Provide leadership and advice to assist NSO member organisations on the process with integrity issues, including in relation to any alleged breaches of the NSO’s rules, regulations, codes and policies.
• Operate in a timely and efficient manner, seeking advice, escalating complex matters and influencing accordingly
• Support the development of NSO’s complaint management system ensuring best practice principles for data management and confidentiality are incorporated.
• Developing and maintaining sustainable and effective operational relationships with a range of internal and external stakeholders, including Sport Integrity Australia.
• Deliver integrity education program to staff, athletes, volunteers and other stakeholders

Internal Relationships

• Lacrosse Australia
• Archery Australia
• Modern Pentathlon Australia

External Relationships

• Sport Integrity Australia (SIA)
• State Bodies, Clubs, Members

The selection criteria for the National Integrity Manager include:

• Demonstrated strong record-keeping and problem-solving skills. Experience in analysing complex information and developing plans to achieve desired and timely outcomes.
• Ability to evaluate and manage reports of unacceptable behaviour in a fair and impartial manner.
• Experience at managing complaints in a not-for-profit.
• Organisation and time management - ability to manage a caseload or manage competing priorities and adhere to strict deadlines to achieve results in a high-pressure environment.
• Well-developed oral and written communication skills, with an approachable manner
• Strong liaison, interpersonal and negotiation skills, including the ability to develop and maintain productive working relationships and influence change.
• Demonstrated personal qualities of integrity, initiative, drive and adaptability. Experience in managing discreet, sensitive and confidential information.
• Experience developing, evaluating or implementing key organisation policy.
• Understanding of strategic thinking to align operational activities with corporate goals.
• Relevant tertiary qualifications or demonstrated experience in sport management, law, governance or related field.
• Demonstrated experience in the Australian sport sector, particularly in the provision of advice in areas including member protection, child safeguarding, Anti-Doping and corruption in sport. (Desirable)