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Salary- Provide IT support services, Level 1 tickets
- Collaborate with other IT teams (e.g., Level 2/3 support, infrastructure, and security) to escalate and resolve complex issues
- Install and configure computer hardware, software, systems, servers, networks, printers, and scanners
- Monitor and maintain computer systems and networks
- Efficiently and accurately log, prioritize, and manage support tickets using a ticketing system
- Provide technical support to the branch (this may be in person or over the phone)
- Keep inventory of all equipment, software, and license users
- Test new technology and training users
- Active participation in the implementation of new IT solutions and services
- 2 years Helpdesk experience preferred
- Degree qualifications in Information Technology or equivalent (preferred)
- Intermediate computer hardware and software installation skills
- Intermediate problem-solving skills
- Knowledge in the distribution and disposal of classified data/documents/devices
- Determining customer needs and establishing service solutions and forecasts
- Maintains a positive and optimistic attitude
- Communicates effectively and appropriately with others
- Paid Parental Leave | Purchase Leave | Early Access to LSL
- Corporate Health Insurance | Novated Lease | Travel Club
- Liebherr One Hub - Employee discount portal for great savings
- Financial stability | annual reviews | service & manager rewards | career progression
- Training programs and opportunities to ensure your continued growth
- Soft skills and Leadership training programs
- $3,000 Employee Referral Program
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.How to ApplyPlease apply via the link below.Applications close COB Friday 17 May 2024Candidates are advised that interviews may commence before closing date.Liebherr Australia would like to thank you for submitting your application.No agencies or third parties please.Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Kushali Raghwani.One Passion. Many Opportunities.The companyLiebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.LocationLiebherr-Australia Pty. Ltd.555 Great Eastern Highway6104 PerthAustralia (AU)ContactKushali Raghwanikushali.raghwani@liebherr.com
